Reviews - Executive Park and Fly - Heathrow Airport

"Excellent service, great value for money!"

"Great directions for drop off and for collection. No waiting around and really pleased with the service "

"I was confused that a bottle of mineral water that I keep in the drivers column was hot when I collected the car. It was way above ambient temperature. I would appreciate an explanation."

"Fantastic service, there on arrival and there on departure with zero waiting time. Would use again and no hesitation to recommend. "

"As a regular meet and greet customer, since using Simply Park I have received the best service by far of any company used, this goes for Gatwick and Heathrow, first class, my next booking will be with Simply Park and all recommendations will be for Simply Park, the clue is in the name. Graham Evans"

"Simply the best ......Mike "

"I am becoming a frequent user of them and as usual, excellent service."

"Seamless service and excellent value for money"

"Sound service, perhaps a sign or two on entry to the car park, and clearer staff identification. However, easy, friendly and a joy. Alan Le Marinel"

"This is the second time I have used your service and I was disappointed with the service on my arrival. I called as agreed when I collected my baggage and was told to go to the meeting point on level 3. I went and when the car hadn't arrived after 30 minutes I called only to find I was on the wrong level of the car park. When I dropped the car I only had to take one lift and lost my bearings on the return. I feel it would have been appropriate for the person handing back the keys to contact me if he hadn't seen me to ensure I was in the right place. When I realised I was in the wrong level I went up to level 3 section A as told but my car wasn't there, nor was there an operative from Simply Park so I had to call again to be told I had to go back to the lift area to and speak to one of the people there who would have my car key ( I spotted the car in section B by the way). I appreciate that you have hundreds of customers (as I was told on the telephone) but sometimes people get disoriented or go to the wrong place so it would have been helpful to have a call to check I was in the right place instead of assuming that I wasn't ready for the car. I had travelled in from Lagos and got up at 5am to make my flight so I was tired which is why I didn't realise where I was. Also the last time I used you I was travelling from Terminal 2 so it was different. I didn't feel the person on the telephone was very helpful or customer friendly and it has made me think twice about using you in the future. The last trip I would have given you 4 and 5 stars. This one not so much."

"The service was worth money for the convenience and time savings. The cost was less than two train tickets. Even with the road delays and congestion it was quicker to drive. I will use the service again. "

"Very fast efficient service "

"Excellent service. Driver there upon arrival and within 15 minutes on our return. Will use again"

"Lovely straight forward service at a great price. I would recommend wholheartedly"

"Nice easy way to leave your car at the airport. No hitches. Would use again, just wish it was cheaper! "

"Extremely efficient service. Thank you"

"The only thing I think that could be improved was the greeting part. I had told to drive to level 3 of the car park and to go to row A (I think), were I would see someone with bright yellow jacket with park and fly written on it. When I got there I parked in allocated space and there were 3 members of staff by another car. I patiently waited for them for quite a few minutes and non of them seemed interested in dealing with me. Eventually I approached them and they said that I needed to report to the person inside the lift lobby. I went to the desk, but they were a different company, but they pointed me in the right direction. From then onwards everything was great."

"There was a mix up on our arrival which delayed the drop off process"

"The service whilst leaving was good On My return i discovered that it was a different Provider and had to wait for my luggage to artive so that i could get the receipt out If it had been lost i would have had serious problems When i rang up Drivefly they could not locate my booking for a few minutes Overall it was not a great experience"

"Great service, excellent value for money on this occasion! "