Reviews - Executive Park and Fly - Heathrow Airport

We have collected 2353 reviews for Heathrow airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (2353 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required,Executive Park & Fly Chauffeur will meet you at the Airport


Reviews

4/5
Rating score

"Instructions for arrival really clear and helpful. First time flying from Heathrow so that was really helpful. Wasn’t explained that we needed to go to Blue Circle desk on arrival so that might be helpful to add as I had to call someone to be told. Wait on return quite a while when returning from a transatlantic flight but we were aware of that and everything went really smoothly so satisfied with the whole service. "
Confirmed purchase:
04 September 2022

Published on:
25 November 2022
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Good service, unsure of we’re to drop of keys"
Confirmed purchase:
28 September 2022

Published on:
21 November 2022
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2/5
Rating score

"We waited for 50minutes for our car on return"
Confirmed purchase:
16 October 2022

Published on:
21 November 2022
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"The desk was manned on my arrival and process leaving car quick. On arrival the car was ready and parked ready for me (for which I was very grateful as it was nearly midnight and I had an hour's drive ahead of me). Very good value. "
Confirmed purchase:
16 October 2022

Published on:
27 February 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I was advised to ring on return BEFORE luggage arrived and the car was on level 4 when we got there 15 minutes later. Super Service "
Confirmed purchase:
10 June 2022

Published on:
27 February 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Worked perfectly and will use again "
Confirmed purchase:
24 September 2022

Published on:
27 February 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent solution to parking. Much cheaper than standard lingerie term or hotel parking. Excellent service. "
Confirmed purchase:
25 September 2022

Published on:
27 February 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.2/5
Rating score

"I have always used simply park — however on this occasion they were horrendous - nobody there to meet and collect the car — and on return they had the day wrong (all the paperwork was correct ) - so I had to wait nearly an hour "
Confirmed purchase:
21 September 2022

Published on:
27 February 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"All good. Good direction. Friendly and helpful."
Confirmed purchase:
05 October 2022

Published on:
27 February 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Easy to use, "
Confirmed purchase:
07 September 2022

Published on:
27 February 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"It was a very efficient service and instructions easy to follow. When we returned to the airport the phone was answered quickly and car there when we got to Level 4, with all paperwork ready. Only one wrong instruction which was to go to Level 2 not 4 but same level as you drop off so just went there."
Confirmed purchase:
06 September 2022

Published on:
06 October 2022
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Efficient professional service "
Confirmed purchase:
07 February 2022

Published on:
14 September 2022
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent Service"
Confirmed purchase:
23 March 2022

Published on:
10 August 2022
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3/5
Rating score

"On return to Heathrow T5 NONE of the 3 telephone numbers given to us to call were answered for a period of at least 15 minutes. We returned to the Executive Parking desk on level 4 of the Short Term Car Park to be told ‘they did not know exactly where our vehicle was at that time’. After a number of phone calls we were told it would be delivered in 20 minutes. We were delayed by approximately 35 minutes from the time we first tried to call, after collecting our luggage and clearing customs. This is not an acceptable service and consequently wish to claim a MINIMUM of 50% of the total parking charges paid."
Confirmed purchase:
06 June 2022

Published on:
10 August 2022
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Convenient, quick and easy.."
Confirmed purchase:
17 June 2022

Published on:
10 August 2022
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent, efficient service. Very reasonable price. Would highly recommend and definitely use again. "
Confirmed purchase:
28 June 2022

Published on:
25 July 2022
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"`Excellent service! will use again"
Confirmed purchase:
19 July 2022

Published on:
25 July 2022
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very happy with the service received, especially friendly greeting from our driver on our return to the UK"
Confirmed purchase:
10 May 2022

Published on:
25 July 2022
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I'm so impressed of the service I received. Car was ready by the time I got to the parking bay-level T5."
Confirmed purchase:
07 June 2022

Published on:
13 July 2022
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"The instruction for finding the T5 meet and greet are unclear. They indicated that I should be in the left lane on the ramp to T5 so I ended up in a drop off zone and picked up a fine. The instructions should clearly state stay right and then move to the left once the car park entrance has been reached. "
Confirmed purchase:
14 June 2022

Published on:
24 July 2022
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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