"First time we have used this service and were very pleasantly surprised.
Everything worked as it was meant to, even though we dropped off a little earlier than arranged (no traffic hold ups) and picked up a little later than arranged (flight was delayed).
Despite this both guys - pick up and drop off were friendly, efficient and there when they said they would be.
Will definitely use again and recommend.
"From my call to say I was 15 mins away to leaving my car the service was great. The two guys I met one leaving and one returning were very friendly l would use you again on fact this is the third time. Thank you"
"Very disappointed in this service. Booked for the south terminal dropped off at the south terminal however the car was waiting at the north terminal when we arrived back so we had to pay another car park fee! This was the fault of the paperwork not being right not mine so we had to pay more money out.
Also the car was filthy dirty when we got it back. So annoyed and disappointed would not use this service again and I will not be recommending you to anyone!"
"This is second time using them.
First time the dropoff took almost 20 minutes becouse were given wrong floor number.
Second time dropoff quick but at pickup at 1.50 AM due to flight delay.
Car was covered in mud on back left side.
When checked in morning it had scratches there.
they are so far refusing to accept it to be their fault."
"The staff were excellent. Called me before I got to LGW to tell me there were huge queues. I managed to avoid them because of being made aware. Lovely friendly guy who picked up my car and equally nice chap who returned it to me. I have used this company regularly and they don't disappoint. A little expensive for 3 days but I knew my car would be returned to me!"
"Service was fine in general. On collection, I found my wing mirror on the passenger seat. I asked what happened to it and the reply I got was that they didn't know, it probably "fell off due to lack of glue" and that there was no paperwork to explain what happened.
The bottom line is that the car wasn't handed back to me in the state I left it, and nobody could tell me why.
Very poor treatment, I would at least expect an explanation.