"The booking and arrival procedure was fine and I had no issues with this. However upon departure from Stanstead airport - I rang the number as instructed but there was no answer for about an hour. This all added to my onward journey and was a huge inconvenience as it delayed me by an hour or so! So glad I didn’t have any children with me "
"Easy to find,friendly staff, my only issue was with the size of transfer vehicles. As they could only seat nine people you could find it difficult to all get on the same bus if you were a large party. only room for three on our bus,and as we were a party of four we decided to wait for the next one,in the meantime more people had arrived after us and it could have been a free for all as there seemed to be no queing system. apart from that all good and car was fine. "