"Excellent attitude from the staff who exhibited the sort of customer service that is almost impossible to find elsewhere at Stansted airport
Would definitely use them again with no hesitation at all - and I would recommend to all - but having said that - i really, really, do hope that I shall never need to use the airport again.....it's a complete shambles
But Maple Manor Parking shone very brightly!! Thank you."
"On our return we waited for 40 Minutes made three phones calls.. to be told that the bus had been three times for us.
So Six people saw the first mini bus that we were told on the phone would be full and that we would be picked up by the second bus......... that we finally got 40 minutes later !!!
We could of jumped on a train and been home quicker !!
It was disappointing and embarrassing when the fellas in the hut insisted that the bus had been 3 times and that all SIX of us hadn't spotted it, as when waiting for a bus outside an airport you don't really bother looking do you?
An apology would of gone a long way nobody likes to be lied to
"Had to wait for staff to find my car on arrival.Noone seemed to know what they were doing.I’ve been told my car was waiting for me ‘just outside on the right’ when it was nowhere to be seen.They just left us wander looking for our car in the middle of the night.You don’t really need this travelling with a tired toddler 2 o’clock in the morning."
"I don't use Stansted that often, but was delighted with the quick and easy access to the airport. We were in a hurry on way out but the staff were relaxed and ensured we made out flight. On return my mum, who is 80, decided to head to the bathroom after I had called for transport to the car, but the driver was fine about it, and made my mum feel that it was all okay. Thank you. Definitely value for money."
"Great service One disappointment was the amount of bird Shiite on my car. It looked as if a dinosaur had taken a dump. I questioned the location where my car had been kept and the friendly attendants immediately offered to wash my car down. All good in the end. "