Reviews - Simply Park Super Saver - Luton Airport

"Easy process, drop off and pick up - seriously quick and hassle free. Incase you are like me and don't carry any cash - make sure you take £4 to get out of the carpark when you collect your car (original paperwork said £3) Luton airport (as I have now learnt) I will now avoid with a barge pole, but these guys are genuinely friendly and make it as easy, quick and painfree as possible. Cannot recommend them enough. 5*****"

"no text received upon landing as stated in the documentation - I had to call when we were on our way out of the airport and we had to wait 15 minutes for our car!"

"Quick service, thanks."

"no problems at all, was a little chaotic as there was a lot of construction going on but all good at the end of the day "

"I was bitterly disappointed at the service I received both on arrival - no signposting to differentiate your service - and again on arrival where we waited for about an hour in the miserable weather for our car to be delivered back despite having phoned as soon as we touched down to make sure that the car was available I will avoid using your service at Luton but continue at Heathrow "

"Very good service, car was at pick up point when we came out of arrivals "

"You are being let down by the airport authority as all my problems were down to them. "

"Excellent prompt, friendly, polite staff. "

"Arrival and exit process - Simply Park staff were excellent, Luton airport building changes disaster, traffic queued into and out of the airport and down the road causing a delay of over an hour. Your staff done an excellent job in poor circumstances, well done!"

"Until Luton Airport provide decent facilities for this service - e.g. bigger area for parking, car park resurfaced, covered area in case of rain etc and much nearer to the Airport - use of long term car parks with shuttle to the airport are probably better!"

"We had to wait 45 minutes for our car to be returned, despite phoning as requested and chasing up with your staff at least twice while we waited. This is not what I consider to be a meet and greet service and I was extremely dissatisfied."

"Had to wait for the driver to collect our car a little longer than we would have liked but on oor return trip the car was returned promptly to us. We always use this service and will continue to do so."

"very convenient"

"General all was ok, because airport parking general are still on repair not so comfortable car drop off. Day when we come was heawy rain, big water paddles. Not possible to walk with big luggage :( our luggage was wet because water all over on ground. "

"DUE TO OVER CROWDING AT THE SHORT TERM CAR PARK IT WASNT EASY TO PARK THE CAR. ON ARRIVAL BACK AT LUTON I PHONED THE NUMBER AS REQUESTED AND MADE MY WAY BACK TO THE SHORT TERM CAR PARK . WE HAD TO WAIT 30 MINUTES IN THE CAR PARK BEFORE OUR CAR WAS BROUGHT BACK . THE VAN WITH THE TEAM OF DRIVERS HADNT EVEN LEFT TO PICK UP OUR CARS. HAVING SPOKEN TO YOUR REPRESENTATIVE WHO INCIDENTALLY WAS SMOKING AND BLEW THE SMOKE INTO MY FACE WHILST TALKING TO ME. NOT IMPRESSED. HE KEPT SAYING IT WOULD ONLY BE A COUPLE OF MINUTES . AS I SAID 30 MINUTES LATER WITH NO APOLOGIES. WOULD I RECOMMEND OR USE YOU AGAIN PROBABLY NOT ."

"We had to wait over 30 mins for our car to be returned to Luton - normally it is a lot quicker than that but it may have to do with timing of our flight so it wont stop me using you again."

"Very good service, flight was delayed so our flight didn't get in until 3am but still my car was there withing minutes of calling. Will definitely use again! "

"An easy and pleasant experience overall. Delivery was easy, collection we waited about 10 mins for the car to arrive but this was simply because we could get the number you call on arrival home to answer straight away. The guy that took the car and the guy that delivered were excellent. My only criticism is when we got in the car park to the collection point there was to guys sat at a big box of paperwork coordinating other vehicle drop offs, I simply asked "is this where we wait for our vehicle" you would have thought I asked can I shit in your mothers handbag. They were miserable a sin."

"To whom it may concern, the drip off and pick up was fine but having viewed my car in day light I was saddened to find two door dents and scratches on the roof on the near side of my vehicle so will not be using this service again."

"Speedy and organised arrival process but we had to wait about 40 minutes for the car when collecting it. "