Reviews - Simply Park Super Saver - Luton Airport

"Great service, fast and reliable, used many times now."

"Total chaos on departure. Staff did not have a idea what they where doing. They were loosing car keys and parking tickets. Will not use this service again nor recommend it to anyone. "

" Both drivers were friendly , on time , would definitely use again and recommend "

"Had to wait over an hour for car to be returned. Otherwise not a bad experience. "

"All went smoothly. "

"Very simple process and the staff are very helpful. We were delayed by 18 hours on our return and they didn't even charge. Very efficient system and a lot cheaper than parking it myself. Will definitely use next time I fly from Luton. "

"Very easy process, was pleased with service"

"A very simple and straightforward system. The only thing was that we didn't get a text as specified when we landed and I had to call a number myself to ask if our car would be ready. Very friendly and helpful man on other end confirmed it would be and it was a relief to see it waiting for us as we walked out in the cold night air!! Thank you and would recommend to others."

"45 min wait on arrival "

"all good"

"all good"

"Friendly staff and always polite. Many thanks. "

"Drop off was very shambolic nobody I asked seemed to know what was going on and I wondered when I handed over the keys if I would ever see my car again. I rang from the luggage hall on returning and was told my car would be about 20mins but it was already there. At pick up I was given a ticket for the exit and was told it would be £4. When I put the ticket in the machine it came up as £11.40. I rang the help button and they said your men must have given out the wrong ticket."

"I'm very annoyed, dropping car off was awful, after going round twice, I finally found car drop off by asking another company where simply park was. Very stressful. On return it was organised chaos took 20mins to get car back. The only positive thing I can say is staff very friendly. I hope you will be able to refund the price, as I feel strongly about poor service. "

"Nice staff working hard, but layout of pickup area was not great (they said this has just changed?)"

"Excellent admin procedures. Although I must add when picking up my car it took some while to arrive at 0030 in the morning this is not good with a small child. Secondly your driver protocols need a good looking at while trying to reverse out of space and turn I had two meet and greet drivers arriving into the parking area fly down both flanks and block my manoeuvring capabilities and a third at my rear allowing me to rather than do two swift manoeuvres I had to do several. They could of waited a few seconds rather than ruining the whole experience. May I suggest that your drivers do not nosey park while returning vehicles. It makes the car far easier to load and negates the above as you just drive out of the space in one manoeuvre. "

"Rude staff, was not cooperative and very impolite. "

"One of the best meet and greet experiences I have had."

"VERY KIND STAFF HELPFULL AND A GOOD LAUGH JUST WHAT YOU NEED."

"Great service would recommend "