Reviews - Executive Park and Fly - Heathrow Airport

"Great drop-off. However: 1. Delay in pick-up on return to Htw T2. 2. Confusing additional texts - causing doubt as to whether my first phone call was received/ activated."

"Very efficient service and would certainly use again"

"Was waiting nearly an hour to collect my car completely defeated the object of using them"

"Quick, effecient service"

"Pre departure text, and post arrival text - car there in 13 minutes from phone call ( and was told it would be 10-15 minutes - so all good ) Third time have used - no complaints !"

"Very efficient and we didn't have to wait on arrival or departure. Would thoroughly recommend."

"Great service. Very easy. Helpful staff."

"On arrival, no spaces in the Row A. Had to drive around, found parking eventually. We were told someone would be waiting but we had to go to the desk. Advised to change collect to 20:30. We called at the correct time (collected bags) and then we ended up waiting for 35 mins to collect. When the car arrived, the drivers side was muddy. I mentioned this to the driver and all he said was "it's been raining". The customer service was poor and we ended up waiting around longer than the time it would have taken to get on a bus and do the self park so defeats the object. This is not really a meet and great. It's a drop off. It shouldn't be advertised in the meet and greet section. "

"Very pleased with your service, will definitely use again. Thank you very much."

"Excellent service..best price then any other proveider. We were looked after very well. Car was taken on arrival at terminal and our car was rwady even befpre we get to car park. Superb service. Will use you guys 1000%.cheers"

"I wasn't impressed when I was charged a penalty after changing the returning day ! I thought you advertised no charge for changing !!!!!!"

"excellent service "

"No problems with the drop off but pick up was a bit more difficult due to the amount of traffic and valet parking customers!"

"Great service used several times "

"All good"

"Was disappointed that my driver's window, which was obviously broken and taped closed when I dropped off the car, was forced open, the tape snapped and the window knocked off the track. It was obviously damaged when returned to me (the window had slid down and forward leaving a 3 inch hole at the top and a 2 inch gap at the back) but the driver still neglected to mention or admit having forced it open. It made for a wet, windy and noisy drive home. Also, the heating was set to full and the car was horribly hot and stifling. For the short drive from the lot to the terminal, drivers should not mess with the temperature unless it is absolutely necessary because of frost on the windows."

"Great Service, would recommend"

"Absolutely fantastic! Would definitely recommend! Sent texts to advise of information, didn't have to wait for the delivery of car or the drop off, very professional - 100% using again! "

"This did exactly what it "says on the tin" everything went very smooth, no delays and I will certainly use SIMPLY PARK. Again Thanks "

"Not happy at all that the car had been driven 16 miles but used 120 miles of the range of fuel! So blatantly been driven excessively hard to use so much fuel compared to the actual distance travelled."