Reviews - Executive Park and Fly - Heathrow Airport

"On arrival, no spaces in the Row A. Had to drive around, found parking eventually. We were told someone would be waiting but we had to go to the desk. Advised to change collect to 20:30. We called at the correct time (collected bags) and then we ended up waiting for 35 mins to collect. When the car arrived, the drivers side was muddy. I mentioned this to the driver and all he said was "it's been raining". The customer service was poor and we ended up waiting around longer than the time it would have taken to get on a bus and do the self park so defeats the object. This is not really a meet and great. It's a drop off. It shouldn't be advertised in the meet and greet section. "