"Everything worked very smoothly. Instructions, while they seemed a bit confusing were accurate. We went from terminal 5 and having reached level 4, row R is the last on the left. On return, by the time we had got a coffee the car was ready to collect. "
"Departure process very smooth. Arrival less good - waited 35 minutes for car, having 1st been promised it would be there in 20 mins max and when I phoned again after 20 minutes that it would be there in 1 minute. Since this was 9 at night it made me even later than expected home."
"Better instructions for arrival - Terminal 3 was not signposted at junction 14 so really difficult to find the car park. Should have followed by SATNAV.
Customer skills need to be improve - communication was short. "
"All was excellent apart from our arrival back when I was unable to get an answer from either telephone numbers. We had to walk to the collection area and wait for our car, but that was less than 10 minutes"
"Staff were prompt, ready and waiting to collect my car at 0630 in the morning. Happy with the service. Although when I picked up my car 3 days later there was a lot of dirt and dust all over the body of the car."
"Easily the cheapest quote I got. Worked out at between £5-6 per day for 14 days. Easy to follow instructions and the car was waiting for us on our return. No excessive mileage on the car (I was paranoid that it was being driven up the M1 or something whilst in their control). Will definitely be using them again. "
"Once again, really pleased with the service, especially on our return. Slight delay to picking up our bags from Baggage Reclaim but compensated by the fact the car was qualifying for us at the pick-up point. "
"Easy enough to book, and followed the instructions.
Wasn't sure that Executive Parking was run by Drive and Fly, so initially some confusion.
Otherwise all was as planned.
Will and have booked again already."