Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4731 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4731 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

5/5
Rating score

"Brilliant service from booking to drop off and pick up . I've booked again for August ,and recommend to my family and friends "
Confirmed purchase:
09 April 2016

Published on:
20 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service - we have used other providers in the past who were frankly slow in both collection and delivery - but staff and service were excellent. Would definitely book again."
Confirmed purchase:
24 May 2016

Published on:
20 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"pretty good service all round. Collection upon return was particularly slick and helped by the car park exit ticket being pre-paid by Simply Smart. Would definitely use again. "
Confirmed purchase:
06 June 2016

Published on:
20 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Fantastic service and superb value. "
Confirmed purchase:
21 March 2016

Published on:
20 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"very good"
Confirmed purchase:
02 May 2016

Published on:
20 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Very friendly staff on arrival and exit. Needed to leave the car late because of traffic. This was dealt with very efficiently. "
Confirmed purchase:
19 May 2016

Published on:
20 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Called as requested 20 mins prior to arrival, waited an additional 25 minutes and took several calls to find out where our collection person was. There appeared to be some confusion over whether we were arranging a collection or drop off. BUT the gentleman who eventually arrived was delightful, friendly apologetic and so happy we found we couldn't be angry. However, on return we called and were told 15 + minutes. We were called about 5 minutes later to say they were waiting with our car, we walked as quick as we could to the car park dealing with a rush for the lifts etc. The lady was surly and very unfriendly! Not a nice reception at all. The return service has put us off completely from using Simply park again. Such a shame that staff can make two extreme differences."
Confirmed purchase:
03 June 2016

Published on:
20 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"All went smoothly, arrived quickly on return, all worked out very good."
Confirmed purchase:
09 May 2016

Published on:
20 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"service was very good and very helpful staff."
Confirmed purchase:
20 March 2016

Published on:
20 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3/5
Rating score

"ON the return trip we had to await over 20 minutes after calling your control office from the number provided. We must have called them 3 times to chase to get a response that someone is leaving to drop the car and more then 30 minutes wait.. "
Confirmed purchase:
06 June 2016

Published on:
18 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service, no problems would happily use again "
Confirmed purchase:
24 April 2016

Published on:
18 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very easy to drop off car and collect from South terminal . Could be summed up as a phone away. "
Confirmed purchase:
01 June 2016

Published on:
18 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Good service &great value for money "
Confirmed purchase:
11 May 2016

Published on:
18 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"It worked well , but on arrival to the airport we was asked to ring 20 minutes before arriving at the terminal which we did , no answer , we rung at least 10 times still no answer !! We got through as we entered the car park and had to wait 15 mins for the guy to pick the car up !! He should of been there on arrival so we don't have to wait !! On return journey it was fine and worked well "
Confirmed purchase:
17 April 2016

Published on:
18 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"All very easy would use your company again to be recommended"
Confirmed purchase:
06 June 2016

Published on:
18 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"very good on arrival but waited where we where told to wait then got phone call from driver returning our car that he was on the floor below as it was RAINING. "
Confirmed purchase:
06 April 2016

Published on:
18 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Excellent service used them many times. "
Confirmed purchase:
25 May 2016

Published on:
18 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"No problems at all. In fact the member of staff that brought back the car, was Maderian, and we had just come back from Madeira. and she was so pleased to hear about her home. Unforunately she had had a lot of rain in the UK, and we did not have a drop of rain in Madeira for 2 weeks."
Confirmed purchase:
16 March 2016

Published on:
18 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"would not hesitate to use your company again when traveling."
Confirmed purchase:
25 April 2016

Published on:
18 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Fantastic and very efficient. Definitely use them again "
Confirmed purchase:
19 April 2016

Published on:
18 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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