Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4727 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4727 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

3.7/5
Rating score

"good service quite reasonable"
Confirmed purchase:
06 June 2016

Published on:
23 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service and value, very smooth operation and friendly staff.Excellent will use again and recommend. "
Confirmed purchase:
14 June 2016

Published on:
23 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.2/5
Rating score

"Arrival process was very bad. No driver appeared for 35 minutes after the 20 minute phone call. Then it was realised that no driver had our details. So had to be processed manually. Return process was the opposite...very smooth, and the car was there when we emerged from the terminal."
Confirmed purchase:
09 May 2016

Published on:
23 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Really impressed, 1st class no bother at all would definitely recommend to friends "
Confirmed purchase:
11 May 2016

Published on:
23 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Really easy, friendly staff, very professional and very affordable. Highly recommend and will use again. "
Confirmed purchase:
24 April 2016

Published on:
23 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very pleased. Extremely pleasant, on time, and efficient. Couldn't ask for more."
Confirmed purchase:
13 April 2016

Published on:
23 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1.7/5
Rating score

"When arriving to park, all OK. On return, we followed instructions and rang AFTER we had claimed our baggage. When we got to car park, we had to wait a further twenty minutes for car to be returned to us. This is not acceptable and NOT what we paid for. We expected our car to be waiting for us on our return to the car park."
Confirmed purchase:
27 May 2016

Published on:
23 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very efficient"
Confirmed purchase:
05 May 2016

Published on:
23 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Easy to book, simple instructions and excellent arrival and return process"
Confirmed purchase:
08 June 2016

Published on:
23 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Really good service. Staff waiting on my arrival, expecting me with all correct details. Collection was very smooth. Car in good condition on collection. Excellent & convenient service, would use again."
Confirmed purchase:
24 April 2016

Published on:
23 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Drop off journey was perfect. Return we had trouble getting through on the phone, engaged or no answer which caused a 5-10 minute delay. But overall a very good service and would use again and recommend to others."
Confirmed purchase:
23 May 2016

Published on:
23 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1.2/5
Rating score

"It worked very well. We were supposed to arrive back at South Terminal, but came into North without realising, maybe we hadn't heard the announcement, but anyway, we picked up our luggage, took the tube to the South Terminal, where your man very patiently waited for us."
Confirmed purchase:
04 May 2016

Published on:
23 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Hi, Its first time we have used this service and I must say it was very straight forward, no problems at all, thank you"
Confirmed purchase:
03 May 2016

Published on:
23 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Use nearly every month, so far absolutely no problems! "
Confirmed purchase:
07 June 2016

Published on:
22 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Will use again , excellent simplistic service . "
Confirmed purchase:
10 April 2016

Published on:
22 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"A lot of negative reviews on trip advisor so my wife and I were dubious. Have to say I was pleasantly surprised at how efficient simply park were / are. Our flight was delayed however our car was with us after going through baggage with in 10 mins. I would use again . "
Confirmed purchase:
01 June 2016

Published on:
22 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Parking directions were very efficient where we were met straight away not having to wait. Return was just as efficient. Staff were pleasant and friendly."
Confirmed purchase:
17 April 2016

Published on:
22 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I use these guys all the time and never have any problems."
Confirmed purchase:
15 June 2016

Published on:
22 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Very nice to deal with The timing could be tightened up but over all I will use again "
Confirmed purchase:
01 May 2016

Published on:
22 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"easy way to park and fly"
Confirmed purchase:
15 May 2016

Published on:
22 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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