Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4815 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4815 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

5/5
Rating score

"Great service, will use again"
Confirmed purchase:
18 May 2016

Published on:
11 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"I would recommend Simply Smart and would use again."
Confirmed purchase:
05 May 2016

Published on:
11 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I can't recommend them highly enough: their service was simply excellent. As they drove away with my car I realized that I had left my mobile in the car: I borrowed a colleague's mobile, called the company and a manager came back to the airport personally with my mobile. If all companies had their kind of customer service the world would be a happier place."
Confirmed purchase:
01 May 2016

Published on:
11 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very efficient arrangement. They take away the stress. Every effort made to please. Well done."
Confirmed purchase:
21 May 2016

Published on:
11 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service, no problems"
Confirmed purchase:
15 April 2016

Published on:
11 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"I was a little concerned about this service after reading some reviews but my concern was unnecessary. My car was returned in the condition it was left in. No excessive mileage or fuel consumption noticed. The whole process was quick and easy. Completely hassle free."
Confirmed purchase:
06 May 2016

Published on:
08 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service all round "
Confirmed purchase:
31 May 2016

Published on:
08 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Reliable friendly service"
Confirmed purchase:
25 June 2016

Published on:
08 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"All OK this time as I called as soon as we were off the plane rather than after passport control. This avoided waiting 20 minutes for our car to be returned and it was waiting for us once we got to the pick up point. One thing which I am not keen on is over friendliness from the valet drivers - they should always use a formal address not first names - Management please note."
Confirmed purchase:
30 April 2016

Published on:
07 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"The whole process was quick and efficient."
Confirmed purchase:
18 March 2016

Published on:
07 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"A reliable and efficient service"
Confirmed purchase:
19 May 2016

Published on:
07 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"the drop off service was easy & fast- however on return, I rang once bags had been collected & was told they'd be there in 20 mins- well we were out of the airport in 5mins & had to hang around for 20mins for car to arrive, which was frustrating cos I could've called earlier! other thank that all was good."
Confirmed purchase:
11 May 2016

Published on:
07 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"What a great service, No Nonsense. No hassle. No doubt we'll be back."
Confirmed purchase:
21 June 2016

Published on:
06 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"our return flight came in on Sunday 3rd July in the middle of the day. i rang the number from the north terminal and spoke to a lovely man. he told me that north terminal was really busy. he then gave me the option to wait in the north terminal or go to the south terminal to collect the car straight away. we opted for the south terminal and he was there waiting for us. great service. thank you"
Confirmed purchase:
16 May 2016

Published on:
06 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Friendly and efficient, extremely helpful and no hanging about"
Confirmed purchase:
06 April 2016

Published on:
06 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very good service would recomend to other people would use agsin"
Confirmed purchase:
14 April 2016

Published on:
06 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.5/5
Rating score

"A little slow on pick up but overall good service "
Confirmed purchase:
03 May 2016

Published on:
06 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.2/5
Rating score

"Didn't send any confirmation via text or email so when we showed up to the airport we were told to wait 20 minutes. Not exactly a meet and greet. The lady that dealt with us was extremely rude. "
Confirmed purchase:
29 June 2016

Published on:
06 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very good service"
Confirmed purchase:
01 June 2016

Published on:
05 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"very good on departure. On arrival we had to wait twenty minutes for the car to be delivered, even though the plane was late."
Confirmed purchase:
05 June 2016

Published on:
05 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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