"Price ok. Most staff are ok.
It is annoying to turn up at 5.00am in the morning, having booked (as all of your customers will have), to find a big queue, and only one van running. Even though I had allowed enough time, I waited for over 30 minutes, and then had to get the bus from the hotel (and pay), as I could see that I was going to have to wait for two more van trips before I got on (30 mins?) which would have made me late.
Collections. I have twice called and then stood at the Flaggs, only to have the van park 100 yards down the road, and a load of people who have just walked out of the terminal get in instead of me. It would be nice if the driver know who he was collecting: either use our ID (barcode) or at least turn up knowing "I am collection two singles and one family of four"."
"The parking was ok the staff were affable and efficient every thing went along speedily except that the site itself should have been better signposted. It's rather confusing and the satnav directions are of little use."
"arrival was totally painless, left car and got to the airport in record time and staff in the office and driving very friendly.
coming back had to wait less than 5 min to be picked up and picking car up took 2 min. brilliant, will definitely use you again."
"I was more than pleased with everything to do with this company, the staff and drivers were all nice, and I didn't have to wait too long to be dropped off, and picked up at the airport...
I have used two other parking companies at Stansted in the past, but this company will be my first choice from now on..."