"Drop off on arrival absolutely fine but instructions for collection after baggage retrieval sent us to Short term car Park level 5 which was for drp offs only!
Was sorted eventually.
"We had to wait 15 minutes for car to be collected, even though we rung 20 minutes before arrival as explained, and on arrival back in the uk, was told that because the collection driver had written the wrong date on the docket I wasn’t expected for another week, and so they didn’t have my car. Had to wait an extra hour for my car to be returned, kind of defeated the object of meet and greet parking. "
"Ready and waiting on my arrival. I inadvertently gave the wrong return date and arrived back a day earlier. The staff could not have been more accommodating and understanding. My car was delivered without problem. "
"Valet parking like it used to be. They were there waiting for the car at T5 even though I only gave 15 mins notice. On return to T5 they called me shortly after landing to get my progress through baggage and then called me again to say my car was available. Thank you so much"
"I had some concerns initially as I had never parked at Heathrow before but I read some reviews and took a chance. From start to finish the service received was fantastic. Drop off instructions good and company came in time and drop off even better . Would recommend and use again"