Reviews - ParkingTime UK - Heathrow Airport

"The issues were as follows: 1. Drop off - No official meeting point, no member of staff with ID, paperwork or information. I had to trust a guy due to timescales who had a screenshot on his phone. No uniform, no identification. All other companies in the parking meet and greet had official stands. Not this company. 2. On return I was told to meet at drop off outside, not the parking area. Once again the parking guy had no official paperwork, fortunately my car, but he was driving with 2 mobile phones on his lap and was moved on by the police with a verbal caution. 3. We then proceeded to the car park to meet him. The car outside was undamaged, few! But inside he had adjusted everything, seat, height, tilt, mirror, heating controls and worst of all was using some kind of hair product that has stained my head rest. I had to scrub it clean, before I could drive off. The car smelt badly. Following all the above issues I experinced I would be grateful if someone could contact my collegue ([email protected] - 01509 640 140) to arrange a refund/ compensation accordingly. "