Reviews - Executive Park and Fly - Heathrow Airport

"We were totally satisfied with this service. The only thing that would have made it better would be to include a driver for our trip home. Great service, will use again and recommend to others."

"Excellent, very convenient and effective"

"Staff were friendly and professional. No delays at all during departure or arrival."

"Car came back dirty! Long wait. "

"Highly recommend............the whole process went really smooth! 5 star service!"

"Excellent service "

"All pretty good except for confusion in exit - driver handed me my ticket and told me I had to pay to get car out of car park - spoke to the "meet captain" who said I don't have to pay !!!"

"We had to wait for over an hour for our car on return. We contacted you a couple of days before to explain we would be returning early and we were assured this would not be a problem. However this was clearly not actioned as you were clearly not expecting us. Also we noticed damage to and scratches on the rear passenger side panel which were not there when we left the car with you. "

"Great no fuss service at a sensible price."

"All fine I use the service quite a lot price varies - depending on dates (higher for Easter?) Getting better at returning the car within the stated 15-20 minutes.. Thanks"

"Outstanding service that makes traveling a delight. Would definitely recommend them."

"Quick and easy"

"GENERALLY ALWAYS HAPPY, HOWEVER ON THIS VISIT CAR WAS DRIVEN 24 MILES ROUND TRIP RESULTING IN PRACTICALLY NO FUEL TO GET TO A PETROL STATION"

"Service lived up to expectations Would use again thanks"

"Very helpful, curteous staff, no waiting time as the car was ready when we got there! Wonderful facility that puts your mind at rest. "

"Fast and efficient - thanks."

"Arrival process was trouble free however the pick up process was not so smooth. Firstly we were kept waiting for the car to be returned. After 16 hours travelling the family were keen to just get home so I was unfortunately distracted. When the car did turn up, the drivers foot well and door sills were very muddy. Then to cap it all when I got home I discovered a large scratch/ scuff on the front bumper. I have raised a complaint but am not hopeful as I didn't notice or raise it at the time of pick up. If I were to use a meet and greet service again, which is not likely, I would take pictures of the car at drop off, and undertake a FULL inspection of it on pick up. "

"A good service in general, however it is not easy to find the right person to give the keys at the arrival. "

"Great service on pick up and the staff really nice, only issue I had was on drop off as I arrived in the right place but was not met for nearly 30 minutes, the chap said he didn't see me and I couldn't find him as loads of different companies at the meet place so I had no idea who to find. Please ask your chaps to watch for the cars due as we had called when we we're 20 mins away as instructed. Otherwise great service and will use again. "

"Upon arrival I called the number provided, and proceeded as instructed to look out for the man in a green hi vis jacket, when I found one he said it wasn't them then phone up again the person spoke with the green jacket man who made a a phone call to their office but again he told me it wasn't their business he was drive and fly and not executive drive fly, called up the person again and passed on the phone to green vis man once again, after which he said ok I'll help you, I had to fill out a basic slip as they didn't have my slip printed because I had booked the same day. I was one step away from getting very cross, it took about 10-15 mins to sort out. On the plus side i forgot my suitbag in the car which the driver brought over into the security area. Which made me feel very happy. Good service there. Cheers "