Reviews - Executive Park and Fly - Heathrow Airport

We have collected 2353 reviews for Heathrow airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (2353 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required,Executive Park & Fly Chauffeur will meet you at the Airport


Reviews

3.2/5
Rating score

"Arrival and drop off were excellent. Pick up on our return was a bit more of a problem. When we rang through on arrival we were told our car would be at the collection point within 15-20 minutes. It took 50 minutes for the car to arrive."
Confirmed purchase:
26 May 2016

Published on:
22 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Easy. No hanging around - everything worked as expected."
Confirmed purchase:
03 July 2016

Published on:
22 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Can't knock it! Punctual, convenient, responsive & reasonable value for money. Will use them again."
Confirmed purchase:
30 June 2016

Published on:
22 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Decent location at terminal 5 but if you haven't used it before you have to hunt someone down to release the car - staff need to be vigilant or more visible. Also improve instructions to say this is what is needed"
Confirmed purchase:
22 July 2016

Published on:
22 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Staff are friendly, directions to drop and collecting the car wasvery easy. Will definitely be using the service again and I will recommend them! Worth every penny!"
Confirmed purchase:
19 May 2016

Published on:
22 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Everything worked very well, good service efficient staff, good value."
Confirmed purchase:
14 July 2016

Published on:
22 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Would recommend and use again. Procedure was simple and well organised. Good value for money. Car arrived quickly upon our return. A hassle free start and end to the holiday. "
Confirmed purchase:
10 May 2016

Published on:
20 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very good service. My error on return. We flew out from terminal 5 and I booked 5 for return. When we arrived back at terminal 3 the staff happily brought our car back to terminal 3. Thanks"
Confirmed purchase:
13 July 2016

Published on:
20 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Very happy with the service "
Confirmed purchase:
09 August 2016

Published on:
20 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Completely hassle free, great start to our holiday. Very friendly and efficient staff "
Confirmed purchase:
01 June 2016

Published on:
20 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.2/5
Rating score

"All was fine with the entry process - but the exit was very frustrating. We rang when we were told to, having collected our luggage, and were told it would be a 15-20 minute wait. It was 45 minutes. With tired children, the extra 25-30 minutes were very long. We have had this problem before, so will hesitate to book again or even recommend without letting people know about the likely delay, particularly if it is a long haul flight."
Confirmed purchase:
22 June 2016

Published on:
19 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.2/5
Rating score

"Poor service when arriving as no rep available to check the car. Confusion over collection told that it will take around 20 mins to return the car, but after 40 mins they then found our car was already in a parking space and had been delivered 2mins after our first call, but nobody was aware that the car had been delivered. They agreed to pay the parking costs for us to be able to exit the car park. Car was very muddy and generally dirty, but in general they provide a similar service to all others. Given all of these problems I would if need must still use this company again, costs were reasonable. "
Confirmed purchase:
22 July 2016

Published on:
19 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Everything was straightforward and went extremely smoothly. A very quick process compared to other Meet and Greets that I have used. On our return I called as soon as we collected our luggage and my car was there within 20 minutes. I would definitely use again and recommend."
Confirmed purchase:
01 August 2016

Published on:
19 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"fast efficient way of airport parking"
Confirmed purchase:
09 July 2016

Published on:
19 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"It took an hour for the car to be returned to me after i called to say we had landed and got our luggage. we were told it would be 15-20 mins. A whole hour with no explanation is unacceptable"
Confirmed purchase:
15 July 2016

Published on:
18 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service will definitely use the service again. Thank you for hassle free holiday. "
Confirmed purchase:
06 July 2016

Published on:
18 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Very easy to use, had to wait for car to be delivered back and it was very dirty when it did finally arrive."
Confirmed purchase:
05 July 2016

Published on:
18 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"We were delayed by traffic congestion on the M25 after confirming our arrival time but there was no problem - all procedures carried out efficiently and courteously. Will not hesitate to book again."
Confirmed purchase:
20 June 2016

Published on:
18 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"The signs at Heathrow T5 could be a little larger/bolder , I missed them first time round. I signed to release my car and to pick it up on an upside down desk, please purchase a proper desk or something to lean on like a clipboard?!? "
Confirmed purchase:
21 April 2016

Published on:
18 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service. Very simple and easy."
Confirmed purchase:
13 July 2016

Published on:
18 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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