Reviews - Simply Smart Parking - Gatwick Airport

"I have used Simply Park a couple of times this year but when I asked for a discount after the first booking, I didn't get a response."

"As far as the Meet and Greet experience went it was very good. I did note that the written return instruction differs from that given when phoning in - Car park 5 is not used at present; car park 6 is used. Although not the responsibility of Simply Parking, I had some disquiet when the exit barrier opened as I approached and not when the payment ticket was placed in machine. Having once been wrongly accused of leaving my car in the car park for over 3 months when the system failed to record its exit, we returned for an explanation and assurance that a repeat problem would not arise. Car park customer relations staff assured us that all was well as the VRN recognition cameras were proof of entry and exit. If the exit procedure no longer requires use of the payment receipt to get out, it would be helpful for clients to know; equally, if there was a glitch with the system I would expect that the SP drivers would be aware of that and tell customers to drive on."

"Good, easy service. "

"Making the reservation was easy. Instructions were clear on getting to car park. Had a little wait for drop off agent and was not quite clear where in the cat park I should meet . Pickup timing was perfect,as we arrived so did the car. The lady who returned the car was extremely pleasant and efficient. All in all a good experience. AS"

"Excellent service good value for money"

"Being told car would be with you in 20mins and waiting for 45, to see others come after and going before you, not good."

"I found the whole process simply effortless my daughter and I both dropped off our cars and it was just a matter of me making a call to let them know when we were arriving and both times someone was there waiting for us. I would definitely recommend this company. Alex Macgregor "

"A good service. They answered the phone quickly too."

"Slightly later than agreed for dropping off the car and then to deliver car after my return to Gatwick. Great staff. Mileage was appropriate as was fuel level used in my absence. More expensive than expected but good overall. "

"Efficient and helpful. Thank you"

"Great service, highly recommend "

"Apart from a slight mishap with not leaving me my key on pick up the service was great & staff were friendly. "

"I would have said I was very happy with the service but our cat was returned to us with a debt in the rear passenger door "

"i always use simplypark because they are friendly professional and so far all of my cars have been treated with respect and return the way the were received thank you"

"Really good service , such convieniant location , makes traveling so much easier ."

"Convenient and trouble free - as usual!"

"Excellent service!"

"Excellent service!"

"Once again excellent service received! Can not fault it! Please continue your customer services! We will keep on coming back! Eveline Davenport"

"Excellent service would use the service again. "