Reviews - Terminals Parking - Heathrow Airport

We have collected 819 reviews for Heathrow airport parking with an average rating of 4.7 out of 5.

Rating Rating Rating  Rating  Rating  (819 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required as Chauffeur of Terminals Parking will meet you at the Airport


Reviews

4.5/5
Rating score

"Excellent service, no waiting. I would use them again "
Confirmed purchase:
12 August 2021

Published on:
20 September 2021
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Fantastic service - thank you "
Confirmed purchase:
03 September 2021

Published on:
20 September 2021
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Fabulous service! Have used twice now, always prompt, courteous and cars returned in same condition. Will always use them from now on. Straightforward instructions and very polite."
Confirmed purchase:
31 August 2021

Published on:
20 September 2021
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Totally reliable and such lovely friendly drivers. "
Confirmed purchase:
06 August 2021

Published on:
07 September 2021
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service quite collection and delivery of service helpful staff would definitely recommend, "
Confirmed purchase:
05 August 2021

Published on:
06 September 2021
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"All very smooth and worked well"
Confirmed purchase:
17 August 2021

Published on:
03 September 2021
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Very helpful and accommodating. "
Confirmed purchase:
28 July 2021

Published on:
30 August 2021
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Excellent service. Friendly drivers. Would recommend."
Confirmed purchase:
05 August 2021

Published on:
28 August 2021
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Just the best - the 2 calls on arrival returning to LHR really make the collection of your car so efficient! 32 mins from aircraft to car with luggage collected! Thank you!!!"
Confirmed purchase:
13 August 2021

Published on:
28 August 2021
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service as usual, easy and good value."
Confirmed purchase:
30 July 2021

Published on:
24 August 2021
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Smooth drop off and pick off slight delay on drop off but the traffic was bad coming in to Heathrow so was to be expected, pick up was seamless there when they said and really friendly and helpful cannot fault the customer service. "
Confirmed purchase:
03 August 2021

Published on:
16 August 2021
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.2/5
Rating score

"Whilst my car was delivered on time upon my return, the drop off experience was unnecessarily slow and frustrating. "
Confirmed purchase:
28 July 2021

Published on:
09 August 2021
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"The car was waiting for us on our return!"
Confirmed purchase:
02 June 2021

Published on:
30 June 2021
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"-Easy process -Easy to book -The person was waiting for us when we dropped off the car -We had to wait 30 min when we collected the car on our way back. The driver went to the wrong Terminal. -Nice staff -Would recommend -Good value for money"
Confirmed purchase:
22 October 2020

Published on:
02 November 2020
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"great service. I think the email sent with the instructions could be shorter and the fact that you have to call them 30 minutes before arrival should be at the very top of the email or else by the time you follow the directions to the terminal, you will realise you had to call them. When I arrived back to the UK, I was told to pick up my car from the departures lanes, which I believe is not supposed to be case as the area is designated for drop off only. I think it should have been on the 4th floor arrivals. Other than these two comments for improvements, the service was great and the car was well kept. "
Confirmed purchase:
25 September 2020

Published on:
14 October 2020
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"great service car picked up straight away on departure and waiting for us on arrival. "
Confirmed purchase:
11 September 2020

Published on:
23 September 2020
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Convenient and punctual. Much better than park & ride and no more expensive."
Confirmed purchase:
03 September 2020

Published on:
23 September 2020
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"We booked for car pick up at T5. Instructions for drop off were clear and the driver was absolutely on time for both drop-off and collection. I would not hesitate to use them again!"
Confirmed purchase:
02 September 2020

Published on:
23 September 2020
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service, car waiting on return"
Confirmed purchase:
05 September 2020

Published on:
19 September 2020
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent price and service. Quick to answer the phone and were waiting for me on arrival. 10 minutes for car to be delivered back. 7 miles on the clock. Genuine provider and very efficient. Paid £45 for 4 days. "
Confirmed purchase:
08 September 2020

Published on:
23 September 2020
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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