Reviews - Terminals Parking - Heathrow Airport

We have collected 1392 reviews for Heathrow airport parking with an average rating of 4.8 out of 5.

Rating Rating Rating  Rating  Rating  (1392 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required as Chauffeur of Terminals Parking will meet you at the Airport


Reviews

1.7/5
Rating score

"Not very good at all, arrival information is very confusing. No desk and driver had no paperwork. Felt very uneasy. Even we came back driver was getting upset with me because of the queues for the lift. No good. Followed car on a tracker and it’s parked in a field. Wouldn’t use again. "
Confirmed purchase:
06 May 2025

Published on:
23 July 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Very good, very simple and car was returned in the same condition as left. You can’t ask for more and the price was very good too. Recommend. "
Confirmed purchase:
22 February 2025

Published on:
23 July 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Great service would recommend."
Confirmed purchase:
06 April 2025

Published on:
23 July 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Travel fairly frequently from Heathrow and Gatwick and have been using Simply Park & Fly Meet & Greet for past few years. Drop off and collection very convenient and slick. Cars have always been returned in same condition as dropped off with very low mileage added. No issues so far and minimal delays."
Confirmed purchase:
04 May 2025

Published on:
23 July 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"The team were there waiting for me upon delivery and 15 minutes return time from exiting passport control. They paid for my ticket to enter and also leave the airport, so would not only use them in the future as others I’ve tried did not offer this and also took ages to drop the car off"
Confirmed purchase:
20 May 2025

Published on:
24 September 2026
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Very good and prompt service from arrival to departure"
Confirmed purchase:
29 April 2025

Published on:
24 September 2026
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"dropping off the car was easy and it only took around 20 mins from calling once my luggage was picked up for my car to arrive at the designates parking level. Overall, I was very happy with the service and I will use again."
Confirmed purchase:
09 April 2025

Published on:
24 September 2026
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I have used this company before and it is always excellent. Drop off is simple, pick up quick to return the car. Staff always friendly. Competitive prices. I like it because you can drop it straight at Terminal 5 and walk into the Terminal and on the way back you just come out of Arrivals and go over to the car park, walking distance, and car is there waiting, if not will only be ten minutes. Perfect. "
Confirmed purchase:
10 May 2025

Published on:
23 July 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.2/5
Rating score

"Not the most communicative of drivers but the guy was ready to collect pretty soon after we arrived. This is a 24 plate car and pristine. It was spotless when we left it with the driver. Upon return we followed instructions and telephoned as soon as we landed and then again when we had collected our baggage. We were told that our car would be returned in 20 mins. Frustrating but we made our way slowly to the collection point. After waiting a while the car turned up pretty much 20 mins after the call. Not bad. The car exterior looked like it had had a quick clean over and was 'OK', as was the interior. The drivers mat was dirty and there was a boot scuff on the drivers door threshold. Frustrating that the drivers can't wear clean boots or put down a sheet of paper to keep their boots off the mats and get into the car more carefully."
Confirmed purchase:
15 April 2025

Published on:
23 July 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent as usual"
Confirmed purchase:
11 February 2025

Published on:
23 July 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Cheerful efficient everything was perfect and absolutely no hassle."
Confirmed purchase:
22 April 2025

Published on:
23 July 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"All I can say, that it was a Top Rate experience from departure to arrival.. "
Confirmed purchase:
14 May 2025

Published on:
23 July 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Terminals are always a great parking company. Thanks "
Confirmed purchase:
11 May 2025

Published on:
24 September 2026
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very friendly driver and great value. Would definitely revomnend"
Confirmed purchase:
25 April 2025

Published on:
24 September 2026
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service "
Confirmed purchase:
17 March 2025

Published on:
23 July 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Good service"
Confirmed purchase:
20 April 2025

Published on:
24 September 2026
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"reliable as ever, never use anyone else."
Confirmed purchase:
17 April 2025

Published on:
24 September 2026
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very efficient service. Easy to follow instructions."
Confirmed purchase:
28 April 2025

Published on:
24 September 2026
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very easy access to the departure. The airport parking charges are included makes it much easier (and cheaper!). Only waited for a few minutes for both dropping off and collecting. Will definitely use them again! "
Confirmed purchase:
03 April 2025

Published on:
24 September 2026
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very good service will use again "
Confirmed purchase:
27 April 2025

Published on:
23 July 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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