"Smooth drop off and pick off slight delay on drop off but the traffic was bad coming in to Heathrow so was to be expected, pick up was seamless there when they said and really friendly and helpful cannot fault the customer service. "
-Easy to book
-The person was waiting for us when we dropped off the car
-We had to wait 30 min when we collected the car on our way back. The driver went to the wrong Terminal.
-Good value for money"
"great service. I think the email sent with the instructions could be shorter and the fact that you have to call them 30 minutes before arrival should be at the very top of the email or else by the time you follow the directions to the terminal, you will realise you had to call them.
When I arrived back to the UK, I was told to pick up my car from the departures lanes, which I believe is not supposed to be case as the area is designated for drop off only. I think it should have been on the 4th floor arrivals. Other than these two comments for improvements, the service was great and the car was well kept.
"Excellent price and service. Quick to answer the phone and were waiting for me on arrival. 10 minutes for car to be delivered back. 7 miles on the clock. Genuine provider and very efficient. Paid £45 for 4 days. "
"Could not fault the service I received.
Was met on my arrival at the airport
and the car was waiting in designated area on my return.
Staff were very professional and polite.
Would recommend this company and will definitely be using them again in the future."