Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4818 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4818 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

5/5
Rating score

"Very professional service. They came on time and they paid for ticket to leave the airport unlike some other ripp off companies. "
Confirmed purchase:
07 August 2017

Published on:
16 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent friendly service. "
Confirmed purchase:
16 July 2017

Published on:
16 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Takes the hassle out of airport parking "
Confirmed purchase:
03 August 2017

Published on:
16 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Reliable service cost efficient and ill definitely use them again "
Confirmed purchase:
02 August 2017

Published on:
16 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Good service, could be cheaper."
Confirmed purchase:
12 July 2017

Published on:
16 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service all round"
Confirmed purchase:
03 August 2017

Published on:
15 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Great service. Quick, easy and professional. Staff checked mileage and took photos of car when collected. "
Confirmed purchase:
25 July 2017

Published on:
15 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Good service "
Confirmed purchase:
04 July 2017

Published on:
15 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3/5
Rating score

"Waited a long time when we landed for the car to arrive. Over 30 minutes!!!! Not too happy "
Confirmed purchase:
26 July 2017

Published on:
15 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service. Friendly staff and definitely would use them again. Highly recommended."
Confirmed purchase:
03 July 2017

Published on:
15 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Finding the car park at north terminal wasn't easy but that's just the north terminal. The service was excellent really. Especially on the return having your car waiting. Also great value for money. Would highly recommend. "
Confirmed purchase:
03 August 2017

Published on:
15 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Friendly, easy to park and walk over to terminal. Quick for drop off but had to wait 15 mins in pick up. Previously was very quick though. Used a few times"
Confirmed purchase:
21 July 2017

Published on:
15 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Worked well and were not kept hanging around. Only concern was the mobile wasn't always answered which was a bit disconcerting!!"
Confirmed purchase:
04 July 2017

Published on:
14 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"I've never used a 3rd party offsite valet parking service before. Despite that fact that I got the time of the return flight wrong by 6 hours, the car was delivered promptly after we landed. The whole process worked very well but somehow could have felt a little slicker - maybe that's what you get if you pay more"
Confirmed purchase:
01 August 2017

Published on:
14 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Very good service and easy to use "
Confirmed purchase:
01 August 2017

Published on:
14 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Having read some reviews on this company I was nervous about their being scratches on the car when being picked up but they took all the steps required to reassure me by videoing around the car at pick up and allowing us to do the same. The car was returned pristine and with very good service at a great price. Will use again!"
Confirmed purchase:
10 June 2017

Published on:
14 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Slow when collecting car as got distracted with a phone call that went on for quite a while. On collection, phoned as soon as we had bags and had to wait over 20 minutes."
Confirmed purchase:
09 January 2017

Published on:
13 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"excellent service once we arrived/exited. Few admin problems on the phone with the customer service advisor before hand where we had changed the time of arrival - but nothing was a problem on the day despite the man on phone not knowing we had changed the times - all ran extremely smoothly and the staff were very friendly and professional and we waited no longer than 5 minutes. Would definately use again and recommend. Loyalty discount perhaps? we have used you alot!"
Confirmed purchase:
16 April 2017

Published on:
13 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Easy and more importantly, simple convenient parking. Will be using you again. Thank you"
Confirmed purchase:
28 June 2017

Published on:
13 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.5/5
Rating score

"This is the second time I've used this company. Yet again, the arrival always seems to be the problem. We were late due to traffic (I advised them via telephone) then waited over 15 minutes for the car to be collected, watching other customers who arrived after me, have their car collected?? Thankfully due to the early hours we arrived into Gatwick, the return was easy and smooth running as the car was there when we arrived at the designated car park. "
Confirmed purchase:
22 July 2017

Published on:
13 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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