Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4815 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4815 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

4/5
Rating score

"Everything worked very well. Very happy with the service."
Confirmed purchase:
08 June 2017

Published on:
01 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I thought that they were very professional. When I arrived, the gentleman took photos all around the car and gave me a receipt to keep hold of for the return. I did check the mileage before I left, and can say that it was only the 12 miles added to the clock on the return, so can be sure the car wasn't used. After all the horrors I had heard about, this was a huge relief. The same professional attitude was again show on my return. "
Confirmed purchase:
16 June 2017

Published on:
01 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.5/5
Rating score

"Great price, friendly staff. My car was returned after 25min. I would definetlty book again. "
Confirmed purchase:
24 July 2017

Published on:
01 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3/5
Rating score

"The drop off was ok but there was a lack of drivers to collect the cars. I spoke to the member of staff just after he finished a phone call requesting more drivers and he was helpful.. The pick up was poor, my flight was late arriving but I called at 0039 and was informed the car would be with me in 20 to 25 minutes. I called again at 0116 as my car hadn't arrived, it took many rings before it was answered and I was informed it should be with me within 5 minutes, fortunately it was. Forty minutes was too long to wait at that time of the day"
Confirmed purchase:
03 May 2017

Published on:
01 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Easy to book, quick and efficient service. "
Confirmed purchase:
07 May 2017

Published on:
31 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very friendly, efficient and punctual."
Confirmed purchase:
25 July 2017

Published on:
31 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I use this company all of the time and have no problems"
Confirmed purchase:
06 March 2017

Published on:
31 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Great service for the price. They even chose the best floors of car park 6 to match with departure and arrival floors. It would be nice to have some info on where the cars are kept. Also the English of the telephone receptionist was a bit hard to follow. All in all a good way to arrive. Many thanks. "
Confirmed purchase:
15 June 2017

Published on:
31 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Very efficient "
Confirmed purchase:
21 July 2017

Published on:
31 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.5/5
Rating score

"We waited 40 minutes after we had collected luggage and phoned for our car, having been told it would be 20 minutes maximum. We had an 80 year old with us, which made it worse as she was very tired. This ruined the experience for us I'm afraid. "
Confirmed purchase:
13 July 2017

Published on:
31 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Friendly staff and a good service outgoing and returning with no long waits."
Confirmed purchase:
17 July 2017

Published on:
29 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1/5
Rating score

"Excellent service as usual. Thank you"
Confirmed purchase:
15 July 2017

Published on:
29 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very prompt service, on arrival at the airport the Simply Smart rep was waiting for us. I rang as I was leaving baggage collection and my car arrived as I got to the collection point. I would use Simply Mart again. "
Confirmed purchase:
04 April 2017

Published on:
29 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Prompt and polite service. Would recommend them. "
Confirmed purchase:
01 July 2017

Published on:
28 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very easy to drop car off and return to it delivered by friendly staff "
Confirmed purchase:
07 July 2017

Published on:
27 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service. Quickest delivery of car we have ever had when arriving at Gatwick. "
Confirmed purchase:
19 June 2017

Published on:
27 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.5/5
Rating score

"Service and price fine but the actual pick up and drop off is crazy without a designated "operator area""
Confirmed purchase:
12 May 2017

Published on:
27 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"We always use this service as it is reliable and very convenient for airport parking"
Confirmed purchase:
14 January 2017

Published on:
27 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Highly recommend made it very easy for us"
Confirmed purchase:
20 July 2017

Published on:
26 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very professional staff "
Confirmed purchase:
20 July 2017

Published on:
26 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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