Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4727 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4727 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

4.7/5
Rating score

"Car collected and returned quickly and efficiently. Made the whole process easy and hassle-free"
Confirmed purchase:
05 July 2016

Published on:
17 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very good company was meant to land at gatwick north diverted to gatwick south called company and was not a problem bringing my car to me staff are friendly price was very good will use this company again. Thanks. Mr. C. Osullivan."
Confirmed purchase:
27 July 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent meet and greet service. On time with no waiting around - will definitely use again in the future. Good value for money also."
Confirmed purchase:
04 July 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"It should be highlighted better that on the initial drop off of the car, that a customer should ring 20 minutes before they arrive. This wasnt clear therefore we had to wait. (I know its our own fault for not reading the whole thing better)"
Confirmed purchase:
10 June 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Effortless. Very impressed with the service. Was a little cynical when booking but provided an easy and friendly service either end of our trip. Will definitely use again."
Confirmed purchase:
30 June 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Fantastic service, made a very stressful journey to the airport and late return home so much easier and hassle free. Fabulous staff on the phones and with collection and delivery of our car, fast and speedy no hanging around! I am a first time user, Thank you, will defiantly be using you and recommending you again "
Confirmed purchase:
04 May 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Amazing service will be using also for sure "
Confirmed purchase:
31 July 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I don't usually have the time to submit feedback but I had to as I was surprised by the professional service dropping and picking up my vehicle. Absolute hassle free, highly recommend. FH."
Confirmed purchase:
23 July 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"On arrival we were waiting over 20 minutes to hand the car keys in. Once the driver arrived and we still obviously waiting, he dealt with another couple who literally just arrived and were half out there car!! We were left waiting further 5 minutes and I was left then with no choice but to say that we had been waiting for a long time now. No apology was given. "
Confirmed purchase:
12 June 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Great service and very friendly staff. Only complaint is it took about more than 20 minutes before our car was handed over back to us whilst waiting outside the pick up area."
Confirmed purchase:
13 July 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I was very impressed with the smooth running of leaving my car, and picking up. I will be using this service again."
Confirmed purchase:
07 June 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.5/5
Rating score

"I believe your driver should conduct a thorough walk around the car on collection with the owner and document any marks, dents etc and then do the same on return and take the owner around the car. I have found a large scratch on my car on returning home. I should've checked myself at the airport so cannot say it definitely happened whilst in your care, but know it wasn't there when I dropped the car off. Also I was a bit concerned that my on-board crash camera had been deliberately disconnected (it's not possible to do it without physically removing the cable). This made me question whether it was actually parked as you said it would be as clearly you do not want me to review the driving of your drivers or where it's actually parked. If there is nothing to hide then why disconnect the camera. I was happy with the service I received I just believe the handover could be more thorough and you have aroused suspicion by disconnecting a camera and it's not clear why you would do that."
Confirmed purchase:
30 July 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Waited longer for collection than expected, but efficient service when arrived. Car arrived promptly on return, although splattered with mud which was disappointing. Would likely use again if the price was right."
Confirmed purchase:
02 July 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Waited longer for collection than expected, but efficient service when arrived. Car arrived promptly on return, although splattered with mud which was disappointing. Would likely use again if the price was right."
Confirmed purchase:
02 July 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Friendly and efficient service"
Confirmed purchase:
04 August 2016

Published on:
16 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very impressed with the process would definitely recommend to others, will be using again."
Confirmed purchase:
23 April 2016

Published on:
15 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"5 star service "
Confirmed purchase:
13 July 2016

Published on:
15 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Couldn't have been a smoother process. Everything happened exactly as the process was documented, and everything was made very clear. Drivers were both very courteous and had us on our way very quickly both before and after our trip, which is the whole point of valet parking. Would definitely use again and recommend to others."
Confirmed purchase:
26 July 2016

Published on:
15 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Generally happy with the service although at drop off there was some confusion as there was no where to leave car on the car park level given and no representative to speak to."
Confirmed purchase:
05 May 2016

Published on:
15 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"There was a delay in getting the car after the return flight and informing the staff of our arrival and collection of luggage. Waited for about 25 minutes on delivery of car. But was generally happy with the service provided."
Confirmed purchase:
16 July 2016

Published on:
15 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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