Reviews - Safe2Park - Stansted Airport

"Best I have used. Great value and very smooth. "

"I normally use Stansted own m&g.. So this was more... plus the £9.00 extra... And though we were on 2 bars of petrol I knew I could fill up straight away from coming away from airport... Luckily as when I got it back it wasn't even registering.... You must park 35/40 miles return trip away!!! Not sure if I would recommend but your staff were good... "

"Very efficient service. Staff were friendly & helpful. I didn't have to wait long at all for my car to be delivered - even when it was late at night. I would use this service again."

"Easy to book and excellent service. The only thing that I think would be better is if the entrance and exit fees were included in price, as other companies I have used do, as this would give you the exact price you are paying up front. "

"Very friendly and excellent service, was a bit anxious at first but overall a great way to park your car at the airport and great value for money too "

"10/10"

"Actual process was nice and simple, not happy I had to wait 20 minutes for my car to arrive."

"Excellent service prompt, efficient and easy to follow instructions. "

"I don't really understand why you can't do drop-off and collection a the Express set-down point? Doing it in the short stay car park adds £9 to the overall price of the parking which makes it significantly less good value than the price quoted when booking. I was also surprised by how many miles had been driven when I picked my car up. I can only imagine that the car park where the cars are stored is at least 40 miles from Stansted. So again, once you've paid for the additional fuel, Safe 2 Park is suddenly not as good value as it first appears. Once you've added in the fuel and the £9, you might as well have booked airport parking."

"Very good efficient service"

"A bit expensive and a very slow service. Not too close to the terminal."

"Still we have to paid sort stay that is bad "

"Fantastic service, punctual, easy communication. Thanks for making our journey easy."

"Excellent service. Friendly and helpful staff. Will be using you again and recommending you to People. Thank you for a smooth stress free experience "

"Good service but had a 40 minute wait for the car to be returned when we arrived home. We were told this was due to traffic as it was slightly raining."

"Drop off was fine but pick up took 25 mins rather than the 10-12 advised by the operator when contacted after clearing airport checks. Not too big a problem as a despatcher operating in the drop off point picked me out and advised that the car was on the way. "

"Service is horrible.. When the car was returned to me, the rear bumper had a big scratch on it. I pointed the issue to the driver, and he took pictures with his phone. I was advised to contact their office to get the problem sorted. There was no answer that day. After multiple calls, somebody asked me to send an email with all the details, and attach some photos with the damage. I was promised a reply within 48 hours with a conclusion. NO reply, of course! I had to write them again, and now they're asking me to drive the car to their office to be inspected. That's 60 miles from where I'm living. and their office is open only Tuesday to Thursday, from 10 to 15. And all that on my expenses. What a joke.. That's definetly not a way to treat your customers. The person who's replying never introduced herself/himself, I've got no company name.. It's all a disaster. I'm so disappointed! "

"What a fabulous service. We've used meet and greet at other airports before but this was our first time at Stansted. Things couldn't have gone anymore smoothly. We rang the advised number as directed and when we got to the location at the airport we were give by the operator the driver was there waiting for us. A couple of minutes to hand over the keys and check paperwork etc and we were on our way to the check in desks which were no more than 5 minutes walk away. It couldn't have been easier. Same on our return and after calling the operator to advise we had cleared customs we walked to the same spot we left the car at and 10 minutes later there was our car. The driver even went to the pay meter for us (we paid the carpark exit fee) with the ticket while we loaded the car with our suitcases. Don't be taken in by the negative comments you may have read. I didn't and am so glad of that - we will definitely use this company again if we fly out of Stansted."

"The drop off was fine. However the collection was a nightmare! After calling once we collected our luggage, we were advised that our car would be ready within 10min. However after 20min the car did not arrive and when we called we were told that the car would be there shortly. After 30min the car still wasn't there and no one would answer my calls. I Kept calling but no one picked up. The car arrived 40min later and the driver smelled heavily of alcohol. The reason we use this service is so that when travelling with child we don't have to wait, but of course there was no benefit in this service as I would be better off parking in a long stay car park as it would be faster or taking a taxi. Appalling "

"I am not happy with the service at all. The phone you are given to call is often not answering. On the way back I was waiting for more than a half an hour for my car, though the rules tells that if I do not keep the half an hour window I'll pay additional £20. They did not want to repay me this £20. I do not recommend this service. Alex Verchovsky"