Reviews - Safe2Park - Stansted Airport

"Service is horrible.. When the car was returned to me, the rear bumper had a big scratch on it. I pointed the issue to the driver, and he took pictures with his phone. I was advised to contact their office to get the problem sorted. There was no answer that day. After multiple calls, somebody asked me to send an email with all the details, and attach some photos with the damage. I was promised a reply within 48 hours with a conclusion. NO reply, of course! I had to write them again, and now they're asking me to drive the car to their office to be inspected. That's 60 miles from where I'm living. and their office is open only Tuesday to Thursday, from 10 to 15. And all that on my expenses. What a joke.. That's definetly not a way to treat your customers. The person who's replying never introduced herself/himself, I've got no company name.. It's all a disaster. I'm so disappointed! "