"The process getting to the airport was fantastic and the gentleman who processed the paperwork and drove us there was very good. The way back was awful.
I called and was told, we are very busy so it will be at least 10 minutes. I don't really need to be told that when I have booked a service which says, just call us when you leave and we will collect you. The queue waiting for the pick-up was massive and no-body was prepared to queue in a line so each time a van arrived, it as like a bun fight running to get on. Subsequently, we had to wait until the 4th van arrived and had to have an argument with the other passengers saying, it was getting ridiculous with everyone running to get on.
We travelled to Malaga and had persuaded our friend who has a house there to use this service based on the outward journey and he asked for the details as a very regular user. I would not recommend this now based on the experience and overall waiting time of 20 minutes."
"We use your service every time we fly from Southend AirPort
On our outbound flight on Wednesday early evening we arrived late due to traffic hold ups
on A 127 which caused us anxiety as soon as we phoned the car park to announce our
delay . Staff were very helpfull and ensured us to assist in every way they could.
We made it on time .
Thank you for such an excellent service and reducing our anxiety as we knew you were there
See you on our next trip.
David and Eveline Davenport