"Brilliant service arrived at the time they said on arrival and was about 5 mins after the phone call on return. Instructions given on the phone as to where to go were very clear. Would definitely use them again, saves the hassle of having to go to a park and then be transported to the airport."
"I am a frequent flyer and use meet and greet companies a lot. Simply Park and Fly were without doubt one of the best. Prompt, friendly, no dramas....everything was so easy and I will definitely use them again "
"Efficient service on departure but on arrival had 20 minutes wait and the drivers seat and vehicle controls including radio station were all adjusted which for a short drive to or from base car park would not have been necessary ."
"phone line upon approach continually engaged for 25 mins, had to use customer service with 3 mins notice. Driver took 15 mins.
return of the vehicle went well. Vehicle had been used for off road driving( it is a 4x4) mud splashed up side of car, ariel broken, vehicle was in the 4x4 gear whereas handed over in 2 wheel drive."
"Absolutely diabolical, on pick up, the driver took my car, drove it to what looked to be a council estate, parked up, no idea why, set off again, drove it erratically, (slow speeds, then higher), hammered it over speed bumps, clearly got lost, didn't know his own route to the car park pound, parked it up again on a side road, driver was smoking, dressed in jeans, t shirt, tattoos.
Car came back with minor damage to underside of front bumper. this is just the tip of the iceberg.
No one clearly realised the car was fitted out with Dash cam and video capability.
Please call to discuss - 07507519117 "
"I paid the extra for an SMS confirmation but never received any.
For the arrival procedure, it would be helpful if the colleague picking up the car held up a name sign to make it easier to locate them, especially at busy times.
"ARRIVAL -Rang to advise I was 20 minutes away, arrived at the drop off point exactly 20 minutes later and was kept waiting a futher 25-30 minutes before someone arrived to collect car, Due to the drop off point being in the drop zone I was approached a number of times by the attendant telling me i needed to move on, RETURN - On return rang as soon as I was through customs, Rang again after 30 minutes as no sign of car to be told the driver was stuck in traffice, Rang again 10 miutes later and advised again stuck in traffic, 15 minutes later (so nearly 1 hour wait) driver turned up. What these people failed to realise is that my car tells me time driven from start and milage covered, 11 minutes driven time and 1 mile, so basically the woman was lieing about the traffic and they hadn't even set off for upto 44 minutes after my first call. Rather they just be honest and tell me truth and manage the customers expectations. "