Reviews - Sure Parking - Gatwick Airport

"The only problem we encountered was on arrival, we called several times but the phone was constantly engaged, so as instructed on the paperwork we went to the top floor of the car park, unpacked our luggage, we called again this time getting through, we where instructed to go down to level 1 ... I refused to re-pack the car, after a lengthy discussion the "manager" stated he would send the driver up but I would have to pay the parking charge, you can imagine my comment ! The driver arrived within 2 minutes, obviously he was on level 1 , no other difficulties after this and no parking charged paid, BUT I will be looking for an alternative supplier next time, just to test the market, the attitude of the "manager" was not the best way to start our holiday."

"Very prompt + efficient service from start to finish.....would highly recommend. "

"Great service and price. Would use again."

"Very good service, waiting to collect car, and pick up service on time! Very friendly would use again "

"Efficient, friendly service. Great value for money compared to other services. Would use again. "

"Really easy drop and clear directions. Had a bit of a wait at pick up"

"Very good service. I bit chaotic when we arrived on the Thursday but we eventually got there - not a problem and when we got back everything was fine phoned when we received our bags and was there about 5/10 minutes. Good service would recommend."

"This was the first time we had used this service and we would definitely be using it again as much easier and hassle free than other services "

"Excellent service"

"I called to say I was 20 minutes away and never heard any mention of level 1 carpark. Maybe it was a bad connection ? However I looked at the instructions on the receipt email and followed them to the top floor as stated in car park 6. It took along time to reach the top floor only to see no one there I called a number of times and the phone line was busy. I eventually was told it is level one. This process took all in all 15 -20 extra minutes of my time. Time which I didn't calculate for. I think a company should have the correct details on their website for their customers not the wrong indignation regardless of whether it is mentioned in a phone conversation. How hard is it Just correct and update the website"

"An easy process at departure and arrival."

"very quick process, car was delivered back to the airport within 5 mins of us arriving at the collection point"

"Great service as usual but slight delay on car arrival on our return,nothing we could not cope with. Look forward to using you again."

"Very easy to find and staff were waiting on our arrival. Great value for money."

"Excellent service provided. Car returned with only a 5 minute wait."

"Good, friendly staff, excellent service. "

"arrival process excellent, but return had to wait 35 minutes for the car to arrive."

"Excellent service,thank all you guys."

"2nd time of use, all good"

"Pretty good service overall - would definitely use again. Price was excellent compared to other companies offering similar service. "