Reviews - Sure Parking - Gatwick Airport

We have collected 1078 reviews for Gatwick airport parking with an average rating of 4.7 out of 5.

Rating Rating Rating  Rating  Rating  (1078 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Sure Parking Chauffeur will meet you at the Airport


Reviews

4.7/5
Rating score

"Good service, friendly staff, no waiting around. "
Confirmed purchase:
21 August 2017

Published on:
22 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very good efficient service. One minor complaint was had to ring about three times before someone answered on the day we travelled and twice before someone answered on our return. Despite this was very satisfied and would definitely use again."
Confirmed purchase:
14 August 2017

Published on:
21 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.5/5
Rating score

"Called once I arrived at Gatwick and guy told me he was really busy and to call once I had my bags ... I explained I was nearly at that stage as just through passport control. I called numerous times and no answer. When I got through he said he was on way... I waited 30 mins in cold weather with tired baby... car was dirty in the outside. The driver was nice and the experience dropping off was positive but the return was shocking .... the whole point is to be greeted and not wait around ... would've been cheaper and quicker to get a train. Terrible experience "
Confirmed purchase:
13 September 2017

Published on:
22 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

" Drop off great no waiting at all however we had to wait over 30 mins for our car to be delivered back to us if I had known you were taking that long, we could have phoned earlier you perhaps should change your pick up instructions of notify customers by text what delivery times are, so customers can judge when to phone you better"
Confirmed purchase:
11 September 2017

Published on:
20 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very good service would use again thank u "
Confirmed purchase:
30 July 2017

Published on:
20 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service from Simply Park. Booked my parking 2 hours before I was due to arrive at the airport and received drop off and pick off information immediately. Instructions were really clear and the staff at the airport were friendly and efficient. Had to change my return information whilst I was away as my flight details had changed and was able to do this via the internet. My car was returned to Gatwick within 15mins of calling the Simply Park rep - whilst waiting the team were friendly and chatty and couldn't have been more helpful. Overall a very good experience and I would happily recommend."
Confirmed purchase:
14 September 2017

Published on:
19 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Great again. 3rd time in 3 weeks and again no problems"
Confirmed purchase:
10 September 2017

Published on:
19 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service both on arrival and return - staff were both efficient and friendly"
Confirmed purchase:
11 September 2017

Published on:
19 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"The only problem that we had was that the email, and printed receipt that we received directed use to level 4, whereas the actual pickup/drop off was level 1. When we phoned I think we may have been directed to level 1, but there was so much noise in the car when driving and in the arrivals hall that we didn't hear clearly, and followed the directions on the card."
Confirmed purchase:
02 September 2017

Published on:
18 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Lovely friendly staff quick and officiate will always use now "
Confirmed purchase:
10 July 2017

Published on:
18 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"All worked well. No problems and would be very happy to use again."
Confirmed purchase:
12 September 2017

Published on:
18 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"A very good service. "
Confirmed purchase:
26 August 2017

Published on:
18 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Excellent service, have used this firm before and always been pleased with cost and the staff are professional "
Confirmed purchase:
10 April 2017

Published on:
16 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Brilliant professional service"
Confirmed purchase:
29 August 2017

Published on:
16 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very happy,like to book for January ,how do I contact u ?"
Confirmed purchase:
07 June 2017

Published on:
15 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"excellent service again"
Confirmed purchase:
06 September 2017

Published on:
12 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"This was good value for money although on arrival at Gatwick I though the operator was not particularly friendly and rather disinterested in us as customers."
Confirmed purchase:
01 September 2017

Published on:
12 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Simply booking process, every body I dealt with was friendly and helpful , I didn't have to wait move than five minutes for my car, would recommend them to my friends and family good job all round"
Confirmed purchase:
02 September 2017

Published on:
11 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very quick and reliable. Easy to use and simple to find. Proximity to check is brilliant and very stress free. "
Confirmed purchase:
31 August 2017

Published on:
11 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Great service, low mileage, car was as we left it. Key was in tact unlike previous companies we have used. Definitely recommend and would use again "
Confirmed purchase:
19 August 2017

Published on:
11 September 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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