Reviews - Simply Smart Parking - Gatwick Airport

"Drop off procedure was fine but on arrival back after calling when we were waiting to collect hold luggage and then walking to pick up area in car park we waited approx. 30 minutes and then had to ring again to see where the car was and was told it would be about 5 minutes which was in fact 15 minutes so altogether waited 45 minutes for my car to arrive. It would have been quicker to have got the shuttle bus and gone to a car park."

"very good service fast drop of and pick up 3rd time of using"

"Efficient service, friendly guys. Would definitely use again."

"Was not happy on our way to Gatwick we phoned as requested, man answered and said we were expected, when we got to car park went up to 6th floor as instructed, nobody there waited 5 mins then rang the man again , and he said we are on the 1st floor, so come down here, so we did, he said to ring when cases have been collected and our car would be ready for collection , on return so I did, then after 20 minutes wait on floor one rang him twice and was car was coming,it was freezing waiting there , not good ......."

"As straight forward as you would want it"

"Really simple process, made the start and end of our holiday a lot easier."

"Very helpful and efficient would highly recommend "

"Smooth as silk! Xx Thank you! "

"Good service dropping off but rather slow returning my car."

"On our return the driver was most helpful helping us put our heavy luggage in the boot, excellent service-would highly recommend "

"Good efficient service on departing and arriving"

"Good efficient service on departing and arriving"

"Outstanding service! Definitely recommend to anyone flying, was such an easy process which made our flight less stressful! Great staff, and excellent time keeping. Thanks so much! Overall brilliant service!!!! "

"Once again great service from Simply Smart Airport Parking "

"The arrival place was changed from level 6 to level 1, this was told to me apparently on the phone but I could not hear or understand these instructions when I was driving so just agreed thinking I had the details in the email, consequently I was waiting on the wrong level and therefore late for my flight. May I suggest an email if directions are being changed. "

"Much faster service than last time Probably depends on the time of day"

"Excellent service, used this 4 times this year, only have to wait about 10 minutes for car to be returned."

"Staff were friendly but the pick and drop off process could be better. We waited 15 minutes in the car park for the car to be collected and over 20 minutes for the car to be delivered back to us (despite calling as we collected our bags as instructed). We called on the way when we were about 20 minutes away but the phone was engaged for the first 2 calls, so we only got through when we were almost at Gatwick. I think the need to call ahead while driving encourages drivers to break the law if they are travelling alone. "

"Drop of was superb. collection was disappointing. The car was not in the car park and even though we paid a car park e it fee it was delivered after 45 minutes to a drop of point so the car park exit fee was not required"

"Very efficient service "