Reviews - Simply Smart Parking - Gatwick Airport

"I should have read the email you sent me about arrival procedures, but once I had read it the whole process was remarkably simple and effective."

"A reasonably good reliable service although I did have 14 extra miles on the clock so do not know where my vehicle had been parked. My only real gripes were the meet and greet process, location and height of car park roof, as outlined below. The 4th floor of the car park 5 at Gatwick Airport was exceptionally busy. When we finally parked there was no one to meet and greet. After 10 mins or so after me going to ground floor customer services and my wife phoning contact number on mobile, a member of staff finally arrived. I have a small van and found the car park roof height rather low. It would have been useful to be told this as my roof ariel scraped all the way up to 4th floor. i was unable to stop and adjust due to traffic behind me. Fortunately, it wasn't damaged. On collection, we called your mobile number as requested after luggage collected and made our way to 4th floor. Again no one was there and no sign of van. We had to approach 2 staff members who were having a chat. It was then we were informed that the van would be around 10 mins and to stand at top of ramp. Finally it would be better if the ground floor of the car park could be used."

"I cannot prove this so I will consider the matter closed, however a large number of miles (approximately 70) were driven with my vehicle, I ensured that I had enough fuel for my return journey around 150 miles was showing on the trip computor yet all I had on collection was 84 miles meaning a fuel stop on the way home. Regards J W Mayes"

"A very professional service at a competitive price"

"Smooth and efficient as ever and good value for money. Thanks."

"All as expected"

"I couldn't have had better service or more peace of mind than with Simply Park. No hassle at all! The timings of drop off and pick up were spot on. Thank you for an excellent service. I will definitely use you again. "

"Excellent service very friendly and efficient staff would definitely use again excellent value for money thank you"

"Very simple and easy. "

"GREAT SYSTEM, ALL WENT LIKE CLOCKWORK AND ONLY WAITED A FEW MINUTES FOR OUR CAR TO BE RETURNED BY A VERY PLEASANT LADY"

"Faultless service. Friendly staff. Great value for money. Would definately recommend and use this service again. "

"Really good service. Much better than the park and ride schemes we have used previously. We will definitely book with them again. "

"Absolutely fantastic. Will definately be using again! No hassel!!!"

"Car came back in a worse state than when we left it. Took it in with 1/4 of a tank full and received it with the petrol light flashing so if using this company leave plenty of juice! Exhaust is now making a horrible noise since picking up the car. Hope to find out what the issue is this weekend but too much of a coincidence that it started as soon as we oicked the car up from Simply Park. "

"All went like clockwork!"

"waited around for returned vehicle a long time"

"couldn't have been easier, they were on time picking up and dropping off, car was clean and no one had been smoking in it. we were home in 20 minuits. job done "

"Very easy process, much quicker than waiting for a bus! Would definitely recommend and will use again."

"They staff were very polite and helpful. Only improvement would be to give the pick up and drop off point a little more official with signage as one of my companions joked that I might have just given my keys to an impostor. Many thanks."

"Drop off very smooth. Pick up not so smooth. We had to wait 15 minutes in the car park for our car to arrive and when it did it was parked in a bay which made it extremely difficult for us to put our luggage in the boot and our two small children in their car seats. A rather stressful end to our holiday."