"Thank you for a smooth drop off and pick up service, I had a very easy time going in and out of Luton. I would definitely use simply park again. I had used a different company offered by simply park and fly and it was also as good. So I am guessing that all of the companies registered with simply park and fly have the same high quality standard of service."
"The arrival process was simple and efficient as a driver was waiting. However, when I returned it took more than 30 minutes for the car to arrive (despite being told 10-15 minutes on the phone). It was at night and extremely cold (minus 3 degrees) waiting in the multi storey car park. There were no Express meet and greet staff there to provide any information and all the other meet and greet companies appeared to have the cars waiting for their owners.
When the driver did arrive he was very apologetic but I was completely frozen by this point. My flight was on time and I had provided the flight details. I had no luggage to collect and rang to agree pick up as soon as I got in the terminal building.
I had already booked this service for another flight next week (21-28th March, booking ref SPF-YLQQ2Y) so am hoping for better service the second time around.
"We were most impressed with the service we recieved
We arrived early due to the bad weather v to be greeted by a very polite young man who checked our paperwork and car
On our return we waited only a few minutes to have the car returned to us
Overall a very easy efficient experience
We will definitely use the service again and would recommend "
"I have used this service before and as before the overall service has been very efficient and reliable.
If I had one minor issue, it is the booking fee of £1. With the price otherwise being inclusive, this seems a bit of an anomaly and a bit irritating. "