MBW Parking - Heathrow Airport

Description

Company Information

• MBW Meet and Greet are a Park Mark and Police Accredited and Heathrow Approved Operator with over 25 years experience parking customer vehicles at Heathrow.
• Boasting some of the highest customer service review ratings as well as industry leading comprehensive insurance for driving staff AND for vehicles parked on their sites, the MBW Meet & Greet service is ideal for business and leisure travellers and for those who are simply looking for that added bit of convenience at a reasonable price and with added peace of mind.

Why Choose this Service

• Meet and Greet Parking is designed to offer convenience to customers who have limited time, for those with families, customers with lots of luggage or with small children and for anyone who may have mobility issues.
• Customers can find it difficult to choose the right parking company but with MBW Meet and Greet having over 25 years experience, industry leading comprehensive insurance and a Park Mark Accredited car park in close proximity to the airport perimeter, we can offer customer some assurance that they are booking with a trusted and reliable provider and at a reasonable price.
• MBW Offer flexibility if you’re travelling in and out of different terminals, or if your flights are delayed or if you need an extra day’s parking for any reason – simply contact MBW and we will make the relevant changes and charge a reasonable rate for any add-on service that you need.
• MBW also offer on-site car valeting and other services on a request basis such as, smart repairs, tyre changes, alloy wheel refurbishment and air conditioning recharge.

Features and Benefits

• Police and Park Mark Accredited and Airport Approved Operator
• Comprehensive insurance for drivers and for cars parked on-site
• Some of the best customer service reviews in the industry
• Main car park is within 4 miles of the airport perimeter (mileage will depend on route taken and traffic)
• No shuttle buses, premium service where customer is met at the airport terminal for drop-off and for collection
• Usually much cheaper than a 2-way taxi, much more convenient than using a shuttle bus and very useful for those with mobility issues

Operator Timings 

• MBW Parking Operates between 04:00 to 23:59 (Minimum £25.00 charge if customer needs to be met in-between these times)

Drivers' Uniform 

• Orange & Black Hi-Viz uniform, each driver has photographic ID.
• Customer must show ID to drivers on collection of vehicle.
• Customers are required to photograph their vehicle at the drop-off point for peace of mind and to support any claim for damage

Distance: The distance of your car park/ Yard from the terminals

• Main car park is based at TW5 9PB. Location is 3 miles away from Terminals 2 and 3.
• Approx 3.1 miles from Terminal 4.
• Approx 4.6 miles from Terminal 5 if staff travel directly on A4 (Bath Road),
• 6.3 miles if travelling to or from T5 on the M25 (routes taken depend on traffic but customers must ensure that there is adequate fuel in the vehicle at drop-off – see terms).

• The telephone number of MBW Parking will be provided via Booking Confirmation Email.
• There will be NO CANCELLATION and NO REFUND for the booking, made for the same day.
• PLEASE DO NOT LEAVE ANY VALUABLES INSIDE THE VEHICLE, IF YOU DO ON YOUR OWN RISK THEN PLEASE TAKE A RECEIPT FROM THE DRIVER

On Arrival

Simply Park & Fly Ltd does not take vehicles from any airport, instead the service provider (see below) takes the vehicle and they park to their own secured car park compound. You need to look for the driver of the service provider and call them on your departure and return day. All the instruction (telephone number as well) will be sent to your email account once the booking is made.

• T2 Post code: TW6 1EW

  
  

  Outbound Instructions:

  You must call us on 020 8759 5252 when approximately 30 minutes from reaching the terminal, and we can inform you when a uniformed MBW driver will be available. You MUST photograph your vehicle at the drop-off area to support any damage claim. MBW Terms & Conditions apply.

  • Follow signs for T2 Departures Short Stay Car Park; as you leave the tunnel, stay in the right-hand lane.

  • Going up the ramp, keep right into Short Stay Car Park (Do not go into the Drop-off Area), use LANE 6 into LEVEL 4. Take a ticket at the barrier and follow signs for Off-Airport Parking and park in either Row A or B.

  • Photograph the vehicle; damage claims will not be accepted without evidence, and our staff will only carry out a cursory exterior check. See Terms.

  • Once you have removed your luggage & valuables from your vehicle, make your way to the MBW desk by the lift lobby. You will be met by the Handover Captain who will be wearing an MBW uniform - Orange & Black high-vis jackets & company ID.

  • Please ensure you hand your keys and car park ticket to the Captain when completing and signing your paperwork.

  IF CUSTOMERS ARRIVE MORE THAN 45 MINUTES OUTSIDE OF BOOKED TIMES WITHOUT AT LEAST 2 HOURS' NOTICE, THE FULL SHORT STAY CAR PARK COSTS WILL BE REFERRED TO THE CUSTOMER TO PAY.

  Our staff will pay for a maximum of 15 minutes of the short-stay parking. 

  Inbound Instructions:

  Please call 020 8759 5252 when you have collected all your luggage at reclaim, or when you have passed passport control if you only have hand luggage.

  The dispatch office will advise you of a time frame for delivery. If there is a wait for the vehicle to be returned, please wait inside the terminal until further notice. If you arrive early or late and outside of the booked times, please be prepared to wait.

  • As you exit the arrival hall into the Terminal Plaza, turn left and walk towards the UK Arrivals end of the Terminal.

  • Nearing the end of the plaza, turn right and exit the Terminal through the main door, then cross the bridge in front of you. Take the left-hand lift and go up to Level 4.

  • The MBW Handover Captain will meet you at the MBW desk and validate your parking ticket for your exit.

T3 Postcode: TW6 1QG

Outbound Instructions:

You must call us on 020 8759 5252 when approximately 30 minutes from reaching the terminal, and we can inform you when a uniformed MBW driver will be available. You MUST photograph your vehicle at the drop-off area to support any damage claim. MBW Terms & Conditions apply.

• As you leave the tunnel, follow signs toward Terminal 3, Short Stay Car Park 3 (Do not go into the Drop-off Area).

• Enter the Short Stay Car Park and take a ticket at the barrier; you must hand this to the MBW Captain. Head to LEVEL 4 Off Airport Parking and park in either row A or B.

• Photograph the vehicle; damage claims will not be accepted without evidence, and our staff will only carry out a cursory exterior check. See Terms.

• Once you have removed your luggage & valuables from your vehicle, make your way to the MBW desk by the ARRIVALS lift lobby. You will be met by the Handover Captain who will be wearing an MBW uniform - Orange & Black high-vis jackets & company ID.

• Please ensure you hand your keys and car park ticket to the Captain when completing and signing your paperwork.

IF CUSTOMERS ARRIVE MORE THAN 45 MINUTES OUTSIDE OF BOOKED TIMES WITHOUT AT LEAST 2 HOURS' NOTICE, THE FULL SHORT STAY CAR PARK COSTS WILL BE REFERRED TO THE CUSTOMER TO PAY.

Our staff will pay for a maximum of 15 minutes of the short-stay parking. 

Inbound Instructions:

Please call 020 8759 5252 when you have collected all your luggage at reclaim, or when you have passed passport control if you only have hand luggage.

The dispatch office will advise you of a time frame for delivery. If there is a wait for the vehicle to be returned, please wait inside the terminal until further notice. If you arrive early or late and outside of booked times, please be prepared to wait.

• Exit from the arrivals hall, follow the signs to Short Stay Car Park 3. Pass the shops on your right, and the lifts will be in front of you. Take the lifts to the upper level.

• Exit the lift, cross the bridge towards the Short Stay Car Park. You will see another set of lifts, take these to LEVEL 4. As you exit the lift, you will see the MBW Desk

• The MBW Handover Captain will meet you at the MBW desk and validate your parking ticket for your exit.

T5 Postcode: TW6 2GA 

Outbound Instructions:

There is no need to call us as our desk is always manned at Terminal 5. However, if you are running late or ahead of schedule, you may call us on 020 8759 5252 to inform us. ⚠️ Reminder: Please photograph your vehicle at the drop-off area to support any potential damage claim. 

• Leave the Terminal 5 roundabout and follow the signs to T5 departures. 

• Keep in the right lane heading up the ramp, follow the signs into the Short Stay Car Park LEVEL 4 (Do not go into the Drop-off Area).

• Keep left, STAY LEFT, and head towards the last set of barriers. Take a ticket at the barrier, and hand this to the MBW Captain. Follow signs to Off-Airport Parking and park in Rows R or S.

• Photograph the vehicle; damage claims will not be accepted without evidence, and our staff will only carry out a cursory exterior check. See Terms.

• Once you have removed your luggage & valuables from your vehicle, make your way to the MBW desk by the lift lobby. You will be met by the Handover Captain who will be wearing an MBW uniform - Orange & Black high-vis jackets & company ID.

• Please ensure you hand your keys and car park ticket to the Captain when completing and signing your paperwork.

IF CUSTOMERS ARRIVE MORE THAN 45 MINUTES OUTSIDE OF BOOKED TIMES WITHOUT AT LEAST 2 HOURS' NOTICE, THE FULL SHORT STAY CAR PARK COSTS WILL BE REFERRED TO THE CUSTOMER TO PAY.

Our staff will pay for a maximum of 15 minutes of the short-stay parking. 

Inbound Instructions:

Please call 020 8759 5252 when you have collected all your luggage at reclaim, or when you have passed passport control if you only have hand luggage.

The dispatch office will advise you of a time frame for delivery. If there is a wait for the vehicle to be returned, please wait inside the terminal until further notice. If you arrive early or late and outside of booked times, please be prepared to wait.

• As you leave the arrivals hall, you will see Costa Coffee in front of you, turn to your left, and head towards the end of the terminal.

• Pass the shops on your left, keep walking until you pass Café Nero.

• Turn right immediately after these and through the front door of the terminal.

• As soon as you exit the door of the terminal, you will see the lifts. Take the lifts to Level 4. As you exit the lifts, turn left and you will see the MBW Desk.

• The MBW Handover Captain will meet you at the MBW desk and validate your parking ticket for your exit.

On Return

Terminal T2 Inbound

Please call  when you have collected all your luggage at reclaim, or when you have passed passport control if you only have hand luggage.

The despatch office will advise you of a timeframe for delivery, if there is a wait for the vehicle to be returned please wait inside the terminal until further notice. If you arrive early or late and outside of booked times, please be prepared to wait.

• As you exit the arrival hall, into the Terminal plaza, turn left and walk towards the UK Arrivals end of the Terminal.
• Towards the end of the plaza, turn right and exit the Terminal through the main door, then cross the bridge in front of you.
• Take the left-hand lift and go up to Level 4.
• The MBW Handover Captain will meet you at the MBW desk and will validate your parking ticket for your exit.
• If you have a complaint or enquiry please contact the office on email only, full details will be handed to you at the drop-off area.

Terminal T3 Inbound

Please call  once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage.

​The despatch office will advise you of a timeframe for delivery, if there is a wait for the vehicle to be returned please wait inside the terminal until further notice. If you arrive early or late and outside of booked times, please be prepared to wait.

• Exit from the arrivals hall, follow signs to Short Stay Car Park 3.
• Pass the shops on your right (lifts will be in front of you) stairs are to the right of the lift. Take the lifts to upper level.
• Exit lift, cross the bridge towards the car park. Level 1 pay machines and lifts are to your right, take the lifts to level 3.
• The MBW Handover Captain will meet you at the MBW desk and will validate your parking ticket for your exit.
• If you have a complaint or enquiry please contact the office on email only, full details will be handed to you at the drop-off area.

Terminal T5 Inbound

Please call  once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage.

The despatch office will advise you of a timeframe for delivery, if there is a wait for the vehicle to be returned please wait inside the terminal until further notice. If you arrive early or late and outside of booked times, please be prepared to wait.

• As you leave the arrivals hall, you will see Costa Coffee.
• With Costa in front of you, turn to your left and head towards the end of the terminal.
• Pass the shops on your left, keep walking until you pass Café Nero.
• Turn right immediately after these and exit through the front door of the terminal.
• As soon as you exit the door of the terminal you will see in front of you a set of lifts to the right.
• Take the lifts to level 4. As you exit the lifts turn left and you will see the MBW Desk.
• The MBW Handover Captain will meet you at the MBW desk and will validate your parking ticket for your exit.
• If you have a complaint or enquiry please contact the office on email only, full details will be handed to you at the drop-off area.