Reviews - Sure Parking - Gatwick Airport

We have collected 1078 reviews for Gatwick airport parking with an average rating of 4.7 out of 5.

Rating Rating Rating  Rating  Rating  (1078 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Sure Parking Chauffeur will meet you at the Airport


Reviews

4/5
Rating score

"Overheight vehicles shouldn’t have to pay twice for access "
Confirmed purchase:
18 August 2023

Published on:
01 September 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Pretty smooth and easy. Competitively priced. Would recommend. "
Confirmed purchase:
04 June 2023

Published on:
24 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"All worked really well and we found a drop-off agent within a few minutes of arriving at the short stay car park. Key was collected, mileage and car condition checked promptly. The drop-off (and same collection) point is directly opposite the terminal entrance so less than a minute walk. Called the mobile number after collecting bags on return and our car was returned to us less than 10 minutes later. Would use this service again. "
Confirmed purchase:
15 June 2023

Published on:
24 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I have given 5 Star review to all aspects of the service. The only bit I am unhappy with is the answer I received from your rep to my question "Where do you take the car and park". The answer was at a carpark about 3 miles from the airport. The car odometer had recorded a distance of 13 miles from the time the car was handed over to the time it was returned. So obviously the distance to the place it was parked is not 3 miles away. Do you not think a more accurate answer would have been better."
Confirmed purchase:
07 August 2023

Published on:
24 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.7/5
Rating score

"Drop off and pick up were efficient. But - my return flight was delayed, when I rang to say I was delayed I’m sure he didn’t alert me to the £15 extra payment which I hadn’t noticed. When I rang to collect my car the same man on the phone was Aggressive Rude Challenging When I said I didn’t know about the £15 he accused me of a calling him a liar. He spoke very fast (and accented), was hard to understand. I then had a problem because I only had Apple Pay. The info mentions payment but not that it had to be card or cash. I only had apple pay, but managed to borrow cash from friends. This was at 1am after a lengthy flight delay. He was very challenging and unhelpful and I was upset. "
Confirmed purchase:
11 August 2023

Published on:
28 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

" Both drop off and pick up went like clockwork. Prompt arrival by staff and also friendly and curteous."
Confirmed purchase:
04 June 2023

Published on:
27 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"The whole process was seamless. The car was picked up and dropped to us without any hassle. The staff were friendly and very helpful. The car was returned to us in same condition and was not driven around while we were on holiday. Would recommend this company and will use them in future."
Confirmed purchase:
05 June 2023

Published on:
27 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

" Very prompt and efficient with zero fuss "
Confirmed purchase:
01 August 2023

Published on:
27 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Great service, no waiting around. Car returned as left."
Confirmed purchase:
03 July 2023

Published on:
16 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Why did I had to pay another £2 50when I picked up the car? I had to wait 15 minutes for the car delivered. Ernst Oberthaler "
Confirmed purchase:
18 June 2023

Published on:
16 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"An excellent service that’s extremely convenient. Drop car right by the airport entrance - no buses. Easy"
Confirmed purchase:
16 May 2023

Published on:
08 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Was what we booked"
Confirmed purchase:
03 June 2023

Published on:
07 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Very good service. Prompt both on arrival at Gatwick and on return. Courteous staff who on return told me what a great car mine was to drive!"
Confirmed purchase:
18 July 2023

Published on:
06 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Good service as usual. No issues dropping off or collection. So close to the terminals."
Confirmed purchase:
24 April 2023

Published on:
06 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Excellent prompt at both arrival and return"
Confirmed purchase:
05 March 2023

Published on:
04 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"We had a really good experience with sure parking. It was easy from start to finish and our car was delivered back very quickly when we returned. I would recommend this company and will definitely be using them again. Thanks."
Confirmed purchase:
21 July 2023

Published on:
04 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"will use again"
Confirmed purchase:
04 June 2023

Published on:
06 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very slick thank you"
Confirmed purchase:
22 March 2023

Published on:
06 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent - best service I have ever used"
Confirmed purchase:
17 July 2023

Published on:
06 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Excellent Service yet again, within 8 mins of arriving at the Airport, the person was there to collect my car. The same on the return. Fast & efficient when needed due to all of the stress at the Airports recently. "
Confirmed purchase:
25 July 2023

Published on:
06 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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