Reviews - Simply Smart Parking - Gatwick Airport

"the system works well"

"The service was efficient and cost effective and I would use it again."

"We have used your service twice now. Each time we have telephoned, as instructed, after we have collected our luggage and each time we have waited 20 minutes for the car to arrive. If the cars are kept so far away, we need to telephone you before we collect our luggage. We use meet and greet so that we can get the car quickly and speed up our journey. There should be no wait at all. We might as well use the long stay carpark which is cheaper and may take less time to collect the car. "

"Overall a great service, much easier than parking in long term parking. Your website was great and it was easy to change our booking, and when our flight was late you still had our car back to us in 15 minutes. Thank you. "

"Excellent service. Staff were there waiting when we arrived and also when we returned. Will definitely use this service again and would highly recommend it. "

"Very friendly and good service will use again and will tell people who want to park at the airports xxx"

"Prompt and friendly service at a good price"

"Great service and prompt collection/delivery of car. Thanks "

"Efficient "

"Excellent service and good value for money. Only slight issue was not being able to get hold of an operator when confirming arrival. Apart from this A grade service. Will definitely recommend to others."

"Great service, friendly people. 10 of 10 for time managing. "

"Great service very reasonable price definitely recommend "

"When I booked it was made clear that I was leaving GATWICK NORTH terminal and returning at GATWICK SOUTH. When the booking confirmation was received, and after reading the smallprint, I could see there could be confusion and telephoned the booking department again to explain there was a clear confusion of wording on the Emailed explanatory/confirmation document. He agreed it was confusing as most drivers arrived and returned via the same terminal. BUT he assured me there would be no problems on my return. Departure was perfect BUT I asked your agent to ensure the SOUTH return would be stressed as I would be in a hurry to return home on return in 4 days time. On return we phoned the required number after collecting luggage and stressed we were at SOUTH Terminal although we left via the NORTH Terminal. This was understood and we went straight to the Orange Car Park as instructed. We waited a considerable time and made several phone calls to your number. The first call received an answer that "Hold on he will look into it". We were cut off and waited. The second call some 10 minutes later we were told "I am trying to find out where your collection driver is". The third "We have found out he is waiting at the North Terminal and he is on his way to the SOUTH terminal. Ten minutes later we phoned again "He is still on his way and will arrive soon" After the first call at 3.13pm the driver arrived at 4.15 full of apologies. He had clearly been sent to the wrong terminal. The time was really important to us and this is exactly why we used your company to ensure a speedy departure. It did not help that it was really cold and both my wife and I were really tired. This is not the service we were offered and we both feel really disappointed and annoyed at our treatment. As a matter of public relations and future business I now request a return of say £25 of our fee in compensation, With thanks in anticipation, Michael Filer"

"excellent service easy parking on arrival at airport and short waiting time on arriving back in uk would highly recommend and will definitely use this service again"

"Excellent service, short wait on arrival but when I returned I rang as instructed and the car was there almost immediately. Would definitely recommend and use again. Thank you"

"Excellent friendly service very punctual would definitely use it again"

"We were running late on the way... but there was no problem with Simply Parking they were there waiting. Very friendly staff, I would use them again."

"I always use "meet and greet" when I travel - which is often. Would recommend it to everyone."

"Excellent service. Booking was easy Great instruction "

"Absolutely no stress what's so ever You phone they are there waiting for you easy handover and off you go on holidays. On return you phone as requested they told us 15-20 mins exactly to time 15 mins a very pleasant happy man arrives hands over no fuss. Excellent service will definitely use again and recommend "