Reviews - Simply Park Value - Gatwick Airport

"Problems with mobile phone signal due to Vodafone problems. Would be good to have Whatsapp as an alternative."

"It would be nice if it’s I bit cheaper"

"Very good service will use again."

"Friendly staff who were polite and did what was required. All completed within minutes Recommended 5* "

"Efficient and polite service as well as cost effective."

"Great service. Only gave four stars because on arrival back into the UK I couldn't get through on the phone line for quite some time to alert the company to our need for the car. However once I got through, the car was delivered swiftly and the team were polite and friendly. Wil use again. "

"Fantastic and seamless service as always. Thank you so much!"

"Excellent service. Convenient drop off and pick off. Staff waiting on arrival and quick return of vehicle when coming back. Staff very friendly,"

"Check In very smooth, 15 min wait on return. Overall very satisfied "

"Hi there drop off was a dream, no worries there, however collection wasnt great. Waited about 20 mins for the car to be dropped despote clling when got bags etc and when the driver got out he had absolutely no customer service skills, the coversation was basically asked me my name as follows "name?" i confirmed my name and that was it not a further word was spoken. he was on the phone and then was distracted by a colleague. we then drove to the barrier and we couldnt get out as he had failed to mention anything about what to do. We didnt have a ticket which the barrier asked us for and so i was then talking to the helpline who said we should have been given a ticket. Then he pulled up in a car and scanned a ticket for us, but this had been preceeded by angry dirivers behind us beeping there horns and shuting abuse at us as we hadnt been given the tools to get out (a ticket) Not sure id use your services again. Previously used you before and experienced similar customer service but twice now its not been great I must admit. I dont usually fill in these and give negative reviews but felt you should know Thanks"

"Have used this service before, and found it excellent the first time it was really good and hoped we would get the same service. We were not disappointed staff excellent and system could not be improved."

"Very efficient and friendly !! No hold ups and very accommodating "

"The process to leave the car was good, and - waited just under 15 mins for the car when we got to the car park on return, whish was OK"

"Great service as always "

"Very good - will recommend "

"booked one day out of sync and was billed £50 pounds, rip off. as extra day the other end was not even considered. Also site is 8 miles from airport."

"We arrived on time to drop vehicle off, rang beforehand as requested and told where to go, however waited around 40 minutes to handover after being told by staff onsite that they weren’t taking our vehicle, then only to be told they were, over the 30min and parking charge had then increased., clear lack of communication between who should have been taking the vehicle which led to delay. On return, we rang once we cleared customs. Waited 50 mins, numerous people had come after us and gone before us having there cars delivered by same drivers, rang to confirm update only to be hung up on ( shocking treatment) then to top off I was told I owed £20 due to arriving a day late, however not the case I produced booking ref and original email clearly showing my return date and time ( something you guys didn’t seem to have access to) I tried to give my booking reference but all that the driver has was a handwritten piece of paper with a date and time scribbled on, so overall a poor experience and won’t be using you guys again, sorry to say worst meet and greet I’ve ever experienced "

"Great service simple easy timely efficient and competitive pricing , all went to plan , well done team !"

"A quick and easy process. The operation is based in car park 5, right across from the North terminal building, and the handover process was easy and fast, both at the start and the return. It took about 10 minutes for the car toturn up on our return, and getting out of the car park and the airport was quick and easy, too. A great service, at a very good price."

"Never used this service until recommended by a friend. It was so easy, convenient and efficient. Will definitely use this service again. Very impressed."