Reviews - Simply Park Value - Gatwick Airport

We have collected 994 reviews for Gatwick airport parking with an average rating of 4.8 out of 5.

Rating Rating Rating  Rating  Rating  (994 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Park Value Chauffeur will meet you at the Airport


Reviews

5/5
Rating score

"First rate service. Will be booking again!"
Confirmed purchase:
22 February 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.5/5
Rating score

"I have used this service before without any problems and hence I used it again in March 2025. This time I made several attempts to contact the return service by phone but without success. Finally made contact when we were at the pick-up point in the car park and hence were delayed by about 20 minutes."
Confirmed purchase:
14 March 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Had to pay a £20 penalty as was late but highly recommend "
Confirmed purchase:
10 January 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2/5
Rating score

"Had to wait over an hour for collection, without any communication from the company. Not great for a woman on their own at 11pm"
Confirmed purchase:
21 March 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"I had requested pick up at 8pm but we had arrived early. It is very difficult to contact the a simply Park on the telephone no they had given and I had to repeatedly call for about 25 minutes and my wife was also calling them from her phone: she finally got through and she had advised them that we have arrived early at the Airport and the car was delivered to us in 20minutes and this is excellent. May be the need to have couple of telephone nos so it is easy to contact them. They rarely have staff at the airport car park who you can go and talk to."
Confirmed purchase:
08 March 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service however, it would have been excellent if we had been advised which of the two companies who operate on Orange Level 1 we were to approach. Fortunately the guy at Maple Parking pointed us to the Sure Parking area who dealt with the booking."
Confirmed purchase:
26 January 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1/5
Rating score

"Upon arrival I called Simply Park at 9.50pm once my case had arrived, and was told my car would be there in 15-20 minutes. I was still waiting at 11pm when my car finally arrived. Unacceptable. I was told the drivers had been in an accident however I had to repeatedly call to find out what was going on. Zero thought of customer service or keeping me informed. Very poor service."
Confirmed purchase:
18 March 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"A great start to our holiday! Meet and greet team friendly and at the airport when we arrived at 5:am ! Also quick on our return. Would recommend "
Confirmed purchase:
06 March 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Fairly priced, good service and easy to use"
Confirmed purchase:
23 February 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Friendly and courteous pick up and drop off team Quick and on time"
Confirmed purchase:
03 March 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service. The staff were there waiting when we arrived; took less than 3 minutes to hand over the car. Car was all ready for us as soon as we arrived back...which was actually 30 minutes earlier than scheduled. Would highly recommend."
Confirmed purchase:
09 March 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service...in and out in about 5 minutes, no issues at all. Very polite and professional pick up.and drop off drivers. Will use the services again !"
Confirmed purchase:
09 February 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Brilliant service again and again. Outstanding"
Confirmed purchase:
08 January 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Have used Simply Park numerous times for airport meet & greet parking and have not been let down yet. Very convenient drop off and return and minimal delays. "
Confirmed purchase:
03 March 2025

Published on:
02 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Everything went to plan can not fault "
Confirmed purchase:
05 January 2025

Published on:
11 February 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Fantastic option for parking! No need to mess around with getting a transfer bus in etc. the guys that take the keys etc are kind and courteous and car was returned just as I had left it. 2nd time using them as great value for money and great service :) only had to wait 5 mins for our car even though they were so busy "
Confirmed purchase:
09 December 2024

Published on:
02 January 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Excellent value, used simply park regulary, this time we waited ages fir our car to be returned"
Confirmed purchase:
08 October 2024

Published on:
02 January 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great Service quick and easy drop off and pick up. Would highly recommend "
Confirmed purchase:
27 September 2024

Published on:
02 January 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"A very easy to use drop off your car service that represents excellent value for money. The service provided by ( Simply Park) was recommended to me by one of my relatives. I will now use this in place of expensive and unreliable taxi companies. Also - from a comfort perspective it is far better to drive home in my own car. "
Confirmed purchase:
04 December 2024

Published on:
02 January 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Quick service. Car waiting for me on arrival. Easy, clear parking instructions. "
Confirmed purchase:
15 September 2024

Published on:
02 January 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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