Reviews - ACE Parking - Gatwick Airport

We have collected 406 reviews for Gatwick airport parking with an average rating of 4.5 out of 5.

Rating Rating Rating  Rating  Rating  (406 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, ACE Parking Chauffeur will meet you at the Airport


Reviews

3.7/5
Rating score

"Everything fine but having to wait so long for the car to arrive on return is annoying, this is the same for all operators not just 'ace', realise that they are restricted by gatwick airport but need to find a way to shorten this time (25mins) because it is getting to the point where I might as well get the bus to long stay as it will be quicker."
Confirmed purchase:
09 May 2017

Published on:
30 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Good service"
Confirmed purchase:
09 May 2017

Published on:
29 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Great service. A bit late on pick up. Room to improve but emphasise this is great service and will use many more times. "
Confirmed purchase:
23 May 2017

Published on:
29 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"The staff were extremely pleasant and helpful. Even helping to load my luggage into my car. Thank you!"
Confirmed purchase:
08 May 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service, use every time I travel abroad"
Confirmed purchase:
02 May 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Good although it would have been helpful for the driver collecting the car to wear some sort of uniform or logo on his jacket. It took me a while to locate him even though he was already there. He also didn't apologise for time taken. However the driver returning the car was very prompt & friendly. More professional. Would use the company again though. "
Confirmed purchase:
06 May 2017

Published on:
19 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Good value & good service "
Confirmed purchase:
20 February 2017

Published on:
18 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I was extremely happy with your service even when i had trouble trying to book online i was allowed to book over the phone . Very happy when droppping off vehicle and after we arrived back .excellent! Eddie Birney"
Confirmed purchase:
24 April 2017

Published on:
10 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"The service was very good. Dropped off car straight away and the car was waiting for us when we returned. Would recommend this company "
Confirmed purchase:
04 February 2017

Published on:
09 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Thanks your have very good service "
Confirmed purchase:
26 April 2017

Published on:
02 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service made parking and arrival painless"
Confirmed purchase:
03 April 2017

Published on:
27 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Really excellent service from beginning to end and definitely the best we have used so far. "
Confirmed purchase:
11 March 2017

Published on:
25 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Drivers were very pleasant - all went well."
Confirmed purchase:
02 April 2017

Published on:
24 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"good value and service would be good if when returning one was given some idea of how long before car returned Bryan Hammond"
Confirmed purchase:
10 April 2017

Published on:
22 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

Confirmed purchase:
11 April 2017

Published on:
21 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"I have no complaints about procedures. Our only complaint was that our brand new car has been hurriedly washed and looked a mess, all the external mirrors covered in water spots"
Confirmed purchase:
04 April 2017

Published on:
21 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Very simple and easy to use at a reasonable cost. Would definitely recommend"
Confirmed purchase:
29 January 2017

Published on:
20 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Had to wait some time for the return of the car which was annoying as the flight was on time and we called when we got our bags. We were standing in the car park for at least 20 minutes."
Confirmed purchase:
07 February 2017

Published on:
18 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Fast efficient and good value"
Confirmed purchase:
29 March 2017

Published on:
15 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service Car arrived 10 minutes after my call"
Confirmed purchase:
22 March 2017

Published on:
15 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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