"I booked - and paid for - a park and wash.
When I picked up my car it was a filthy as when I left it. The service I had booked was therefore not delivered and the guy who brought back my park - while very polite - said that the wash had not been booked. He said this would have been the fault of you guys.
I would be grateful if you wouldn't mind please refunding the cost of the wash to my card. Other than this (extremely annoying) point....the service was good.
"Everything was well organised and well handled. The chap that took and brought back car was very polite . I was disappointed at quality of car cash back window and mirrors were still dirty I did point this out at the time but a huge que at immigration sit was gone 1am I had to drive to Yorkshire I was not happy of only solution to return to depot to have it washed again . "