Reviews - Simply Park Super Saver - Luton Airport

"Arrival went very smoothly and we were very happy with that. The return journey was more fraught. Due to the late arrival of plane and luggage, and other planes landing at similar time it was hard to get through to the one number we had. When we got through we were quoted 20 minute wait but it was closer to 40. Due also to sheer numbers of us waiting for cars and work going on at car park space was limited and it wasn't great. Appreciate it wasn't easy for yourselves either. My immediate reaction was I wouldn't use service again but on reflection I would give you another chance to hopefully iron out issues. I felt sorry for your drivers who must have felt quite overwhelmed by how many of us were impatiently waiting for our vehicles. "