Reviews - Simply Park Super Saver - Luton Airport

"Drop off of car was OK but delivery/ collection was a disaster. We stood in a freezing cold unsurfaced car park for over an hour before our car arrived. Therefore "meet & greet" service was not provided and we seek a 50% refund. Staff did their best but a number of cars appeared to have been delivered to the wrong location. A significant number of customers appeared to suffer the same inconvenience. The situation was exacerbated by the mismanaging of the parking area by Luton Airport - rough gravel surface, poor lighting, collection space far too cramped, chaos (we actually witnessed a minor collision due to extremely restricted space for manoeuvre). A sad situation."