Reviews - Premier Park and Ride - Luton Airport

We have collected 58 reviews for Luton airport parking with an average rating of 4.6 out of 5.

        (58 reviews)

Avg Shuttle Wait Time

Transfer take 10-15-minutes / Shuttle runs on demand, 2.1 miles away


Reviews

3.7/5
Rating score

"Very rushed on arrival. Pick up was quick and car was ready for us so no complaints there. Staff weren't very customer friendly."
Confirmed purchase:
17 November 2018

Published on:
13 December 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Fabulous price, helpful people, easy entry and exit to the airport"
Confirmed purchase:
26 July 2018

Published on:
26 November 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

Confirmed purchase:
02 October 2018

Published on:
01 November 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service Parking very easy to find, I've used the name of the car park for the Sat nav. Staff was very friendly, in no time we were on the mini bus and then on the airport.very quick collection on arrival WILL USE AGAIN THANKS "
Confirmed purchase:
05 October 2018

Published on:
30 October 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"This service was one of the easiest I've used at any airport, not just Luton. Car park is offsite but close by and transfer to and from airport was well organised. One thing I would recommend is clearer instructions on finding the car park as we did go round the roundabout a few times before finding the green gates mentioned."
Confirmed purchase:
17 March 2018

Published on:
29 October 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.5/5
Rating score

"just felt that the pickup procedure could have been quicker. "
Confirmed purchase:
16 September 2018

Published on:
20 October 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Close to airport - quick transfers, covered areas. Went with another company after this which was really poor. Got soaked waiting 25 mins to go to a shabby car park. I will book with you again. Thanks Adam"
Confirmed purchase:
11 October 2018

Published on:
16 October 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Do not use the post code or address from your booking as you end up at the farm or someone’s private property. Follow the directions they provide!!! The bus driver should ride on the racetrack as he just flew through the car park without us but after my another phone call he came back and apologised. Everything else was good. Thanks "
Confirmed purchase:
08 August 2018

Published on:
26 September 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"All good apart from the signage on gates "
Confirmed purchase:
08 August 2018

Published on:
24 September 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service, a little delayed in picking us up at airport on our return but not enough to alter the overall experience."
Confirmed purchase:
06 August 2018

Published on:
13 September 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I recommend everything on time"
Confirmed purchase:
18 July 2018

Published on:
04 September 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Could value parking near airport. Directions a bit complex and postcode doesn’t get you at the right place, poor sign posted. Service otherwise very good. "
Confirmed purchase:
30 July 2018

Published on:
03 September 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Fine services,fine staff."
Confirmed purchase:
10 August 2018

Published on:
01 September 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very good - I think you would benefit from bold signage pointing out the entrance as not too clear when arriving in the dark."
Confirmed purchase:
26 July 2018

Published on:
26 August 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Great service overall, will use again."
Confirmed purchase:
02 July 2018

Published on:
15 August 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very happy with the service although postcode was out out of date on the document and maybe some signs near the airport indicating where it is would help. Other than that very friendly and helpful staff."
Confirmed purchase:
27 July 2018

Published on:
14 August 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1.2/5
Rating score

"This company is inadequately staffed to provide the service that it so inaccurately claims. We waited over 40 minutes to get collected as the company only had one minibus in operation. We watched forlornly as other companies provided a speedy collection service and promised never to use this company again. "
Confirmed purchase:
02 July 2018

Published on:
06 August 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service "
Confirmed purchase:
10 July 2018

Published on:
03 August 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service quick easy and very efficient. Thank you very much"
Confirmed purchase:
16 July 2018

Published on:
02 August 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service and friendly staff. Fast service and safe. Wasn’t keen on leaving key with staff as had a bad experience from Manchester Airport but took the risk and it was definitely worth it. Staff are very helpful and professional."
Confirmed purchase:
08 July 2018

Published on:
02 August 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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