Reviews - Wizpark - Heathrow Airport

We have collected 87 reviews for Heathrow airport parking with an average rating of 3.7 out of 5.

Rating Rating Rating  Rating  Rating  (87 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Drivefly Chauffeur will meet you at the Airport


Reviews

2.5/5
Rating score

Florence Nwako-Oraelosi

"The staff answering the phone when I phoned to inform that I was nearly at the airport told me that I was not booked with them. It took some persuading on my part to convince him that I was. My car was left with purple parking as the driver did not arrive before I left to check in. On my return, I phoned WizPark to inform them that we had landed. Our flight had been delayed. I was advised to call after I had picked up my luggage. I called again as directed and was advised to proceed to drop off. I got there and had to make two further phone calls to the company to get an estimated time of arrival of my car. Each time, I was told that my car would get to me shortly. When I insisted on the time in minutes, I was told that I arrived late as if it was my fault that the flight was delayed. I was outside in the old for Close to an hour. I must commend the driver who delivered my car. He loaded my luggage into the boot and told me that he had warmed the car for me. He was the only saving grace for this company. My question is; how far is the garage of this company from the airport? I noticed that my fuel gauge was a lot lower than I expected as I filled the tank before leaving for the airport on my outward journey. I have used meet and greet for more than three years and the last two times have not been satisfactory. This one is the worst one so far. I have never had to wait this long to deliver or pick up my car. "
Confirmed purchase:
10 September 2017

Published on:
18 September 2017
Value for money
Staff friendliness
Arrival and exit process
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