Reviews - Wizpark - Heathrow Airport

"Probably the worst experience I’ve had. I arrived early for my outbound flight/drop off) and called. It took an hour for someone to show up. I also returned a day early. I called 2.5 hours before my return flight was to land and gave the dispatcher all my details. Upon arrival at T5 I called and said I was disembarking and would like to know when to expect my car. The dispatcher didn’t have a clue I was coming back so I gave all my details again. Eventuality they called me back and said as I had arrived a day early here would be a £20 fee as per the T&C’s. Imagine how frustrated I was hearing this. With no choice at this stage I had to accept to get my car back. It still took another 30 mins for the driver to show up with my car. He then requested the £20 in cash and would not accept a credit card. I didn’t have the cash and was told I could go to the cash machine in the terminal. Off I went and 10 mins later paid the driver. When I asked for a receipt he could not of course produce one. He then went to validate the parking ticket, which for some reason took him almost 10 mins to do. My flight landed at 16:30 , @ 18:00 I was finally able to leave. Don’t use Wizpark. "