Reviews - Terminals Parking - Heathrow Airport

"I chose this company based on recommendations and found them to be competitively priced. The process is reasonably straightforward and in theory works well. HOWEVER…. Our car was returned with a large ship in one of the doors - it looks to be where another door has been opened on to it but it is very deep and to my mind has been scraped. Fortunately we took a close up video of the car before we left it (your photos are inconclusive at best given the garage lighting). We will now be making a claim against the company for a repair but it more time out of my week to sort this and it should not happen. The person handing over the car was pretty matter of fact about it and I just wonder how on earth this has happened? The car is parked up and left but someone has known about this - it is not a nick or a little dent which you might not notice on a light colored car. Very disappointing in the end. "