Reviews - ParkingTime UK - Heathrow Airport

"Hi guys Thank you for looking after my car whilst I was away. There were a couple of hitches with the service but your staff were both very polite and patient. First mistake your guy went to wrong terminal on drop off day but we had plenty of time so not really an issue. On day of arrival I suggest rewording your pick up procedure to simply say....Please call us for pick up instructions on the day..... Then when the passenger speaks to the driver dropping of the car I suggest that the driver delivering the car back to the passengers makes himself or herself clear, ie do not go inside the carpark but meet at passenger drop off this avoids a car park ticket....You see I was under the impression he meant the car park.... I have to say though where your guy met us and we eventually found him was by far a much better place to be met ......but when talking with the guy on the phone he said to collect the car where we had dropped of the car which was departures carpark. But he meant departure drop off and not inside the carpark and I misunderstood him. I will recommend your services and will be using you again Kind regards Sharon"