Reviews - ParkingTime UK - Heathrow Airport

"The arrival was great and I really appreciate the call beforehand which gives me re-assurance that you are aware I'm on my way. When I arrived the guy was waiting. All good as the previous time I used you I had to wait 15 minutes in spite of calling 30 minutes before arrival as instructed so this was an improvement. On the return I called at 10:47 saying I was on my way to |:Level 4. I was told you were expecting me at 11:15. I then waited in the car park until 11:35 when my car finally arrived a full 45 minutes after I had called. Not good. I quickly checked over the car and found I had a damaged alloy. This was not on the reported damage sheet. I raised this with your driver (manager) and he agreed with me and said he would talk to the owners and get back to me with an email about how it was going to be sorted. I'm still waiting for that contact. "