Reviews - ParkingTime UK - Heathrow Airport

"This was our first experience with you. By and large, everything worked well, and your staff were very helpful and polite. There's just one area where I wonder if you could improve. Your process required us to call you once we'd cleared immigration and collected our luggage. That meant a wait of 15 minutes before our car was available. But you knew the return flight we were booked on, and this is trackable. So could you not use that information to ensure the car was waiting when we emerged? The time when passengers are at their tiredest is usually at the end of the journey, so avoiding a wait in the cold for the car would surely ensure maximum customer satisfaction."