Reviews - ParkingTime UK - Heathrow Airport

"We have used meet and greet services at different airports on many occasions and we recommend the service to all our family and friends as they are generally very efficient. Unfortunately this particular provider was not up to scratch. The drop off service was what let it down. We phoned when we were about 10 minutes away from the airport terminal and were told that it would be about twenty minutes before someone would pick the car up. They eventually arrived forty minutes later after our initial call, despite us chasing them four times. No excuse was given when the driver eventually turned up. Our drop off time was 6am and hence heavy traffic was not an issue. As we were flying to a hot country we did not have thick jumpers or coats with us and wee were frozen by the time we got into the terminal building. We were helped by the drivers of the other meet and greet companies as they watched our bags whilst wee went back to our car to keep warm. The pick up was completely different, we phoned after getting our bags and the car was waiting for us by the time to got to the pick up point. The car was not and warm, the driver pleasant and wee were on our way within five minutes. Overall a very mixed experience."